Transfer Evaluation Agent – BYU-Pathway Worldwide (Part-Time, Student Employee)

The Church of Jesus Christ of Latter-day Saints • Salt Lake, UT

1d • Remote

About The Position

Transfer Evaluation Agents provide support to BYU-Pathway Worldwide students and the Admissions Office by evaluating incoming transfer credits and academic records. This includes reviewing transcripts, applying institutional policies, and ensuring coursework is accurately articulated. Agents handle sensitive academic data and must maintain strict compliance with FERPA, demonstrating attention to detail and confidentiality.

Agents keep current with policy changes and standard procedures in a rapidly changing environment. Performance is regularly evaluated based on results and adherence to policies and procedures. The role also includes special projects and administrative duties.

This is a part-time, temporary, remote student employee position. Employees typically work 15–20 hours per week during core department hours, Monday through Friday, 8:00 a.m. to 5:00 p.m. Scheduling is flexible within those hours to meet staffing needs. Additional hours may be available or needed during peak service periods, and agents may sometimes work up to 40 hours at the employer’s discretion. Applicants must reside in Utah or Idaho, be authorized to work in the United States without sponsorship, and be willing to report to the Salt Lake City headquarters when requested by leadership.

The at-home setup requires a quiet workplace and a private computer setup; Chromebooks are not permitted. The listed technical requirements include a 1024x768 (SVGA) screen, 4 GB of RAM, and internet bandwidth of at least 500 KBps upload and 1 MBps download. Microsoft Edge and Google Chrome are recommended browsers.

Requirements

• High school diploma, GED, equivalent, or current enrollment in PathwayConnect.
• Current CES student at Ensign College, BYU-Pathway Worldwide, BYU, BYU-Idaho, or BYU-Hawaii; must live in Utah or Idaho.
• Applicants must be physically residing in and able to perform the work in Utah or Idaho, authorized to work in the United States without sponsorship, and willing to come to BYU-Pathway Worldwide headquarters in Salt Lake City when requested.
• Students on an F-1 or J-1 visa must currently be enrolled at Ensign College.
• Clear and concise verbal communication skills and active listening.
• Caring and empathetic nature.
• Critical thinking, complex problem-solving, and mature judgment.
• Attention to detail, confidentiality, and ability to follow policies and procedures.
• Self-starter with adaptability and the ability to work independently and collaboratively.
• Technological savvy and ability to quickly establish and maintain interpersonal relationships.
• Excellent writing ability.
• For the at-home setup: a quiet workplace, private computer setup (not a Chromebook), screen resolution of 1024x768 (SVGA), 4 GB of RAM, and minimum internet bandwidth of 500 KBps upload and 1 MBps download.

Nice To Haves

• Experience with Microsoft Office Suite is helpful.

Responsibilities

• Support the Admissions Office by evaluating incoming transfer credits and academic records.
• Review transcripts, apply institutional policies, and ensure accurate articulation of coursework.
• Handle sensitive academic data and maintain strict compliance with FERPA.
• Stay current on policy changes, standard procedures, and information in the knowledge base.
• Participate in special projects and administrative duties.
• Follow policies and procedures and meet performance expectations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED