Transfer Center Registered Nurse WEO / RN

Emory•Atlanta, GA

2d•Onsite

About The Position

The Transfer Center Registered Nurse accepts incoming patient referral information through multimedia channels and works with bed management and direct-care nursing teams to coordinate inpatient bed assignments, particularly for critically ill patients. The role coordinates, prioritizes, and optimizes patient flow across the hospital network, using knowledge of clinical and operational activities. The nurse gathers clinical information to determine the appropriate level of care and collaborates with providers to arrange acceptance by an attending Emory Healthcare physician at the most appropriate Emory Healthcare hospital. The nurse monitors bed availability and coordinates assignments for patients receiving care in inpatient or outpatient beds, as well as patients moving between units or transferring from outside facilities. Responsibilities also include arranging transportation, communicating clinical information to relevant parties, supporting safe and timely patient placement, and maintaining accurate patient-location information in transfer and flow software. The role confirms insurance eligibility and payer benefits, obtains admission notifications and authorizations for external transfers, documents findings in the Financial Billing System, maintains effective customer relations, and escalates significant patient-flow developments to the Manager. Participation in nursing and hospital committees and councils may be required.

Requirements

Bachelor's degree in nursing.
Valid, active, unencumbered nursing license or temporary permit approved by the Georgia Licensing Board.
Three years of recent intensive care nursing experience, obtained within the past five years, including supervision and patient bed placement.
Strong critical-thinking, accurate assessment, and problem-solving abilities.
Excellent verbal and written communication skills.
Attentiveness to detail and high-level analytical ability to resolve complex patient-flow issues.
Strong interpersonal skills.
Knowledge of nursing concepts, practices, and procedures.
Ability to report to an on-site work location.

Responsibilities

Accept incoming referral information via multimedia and coordinate inpatient bed assignments with bed management and direct-care nursing.
Coordinate, prioritize, and optimize patient flow across the hospital network.
Collect clinical information to determine the patient's level of care and collaborate with providers to arrange acceptance by an attending Emory Healthcare physician at the appropriate hospital.
Monitor bed availability and coordinate assignments for patients in inpatient or outpatient beds, transfers between units, and transfers from outside facilities.
Coordinate transportation arrangements with referring hospitals and provide assigned bed information.
Communicate clinical information to transportation companies, physicians, physician designees, referring facilities, and charge nurses.
Ensure safe and timely patient placement based on admission status, requested level of care, clinical information, and nursing-unit admission and discharge criteria.
Maintain transfer and flow software so it accurately reflects patients' physical locations in inpatient beds and ancillary holding areas.
Confirm patient insurance eligibility and obtain specific payer benefits.
Obtain and confirm admission notifications and authorizations for external clinic or facility transfers.
Document findings in the Financial Billing System.
Exhibit appropriate customer and guest relations and communicate information in a timely, accurate, and concise manner.
Apprise the Manager of significant developments affecting patient flow.
Participate in Nursing and Hospital committees and councils as required.
Perform other duties as assigned.