Transfer Center Registered Nurse / RN

Emory•Atlanta, GA

2d•Onsite

About The Position

The Transfer Center Registered Nurse accepts incoming referral information through multimedia channels and works with bed management and direct-care nursing staff to coordinate inpatient bed assignments, particularly for critically ill patients. The role coordinates, prioritizes, and optimizes patient flow across the hospital network by applying knowledge of clinical and operational activities. The nurse collects clinical information to determine patients’ levels of care and collaborates with providers to arrange acceptance by the appropriate Emory Healthcare attending physician and hospital. The role monitors bed availability; coordinates assignments for inpatient and outpatient beds and transfers between units or from outside facilities; communicates transfer, clinical, transportation, and bed information to relevant parties; and supports safe, timely placement based on admission status, requested level of care, clinical information, and nursing-unit criteria. The position maintains patient transfer and flow software to reflect patients’ physical locations, confirms insurance eligibility and payer benefits, obtains and confirms admission notifications and authorizations for external transfers, and documents findings in the Financial Billing System. It also requires timely, accurate communication, appropriate customer relations, notifying the manager of significant patient-flow developments, and participation in nursing and hospital committees and councils as required.

Requirements

Bachelor’s degree in Nursing.
Valid, active, unencumbered nursing license or temporary permit approved by the Georgia Licensing Board.
Strong critical-thinking skills.
Accurate assessment and problem-solving skills.
Excellent verbal and written communication skills.
Attentiveness to detail.
High-level analytical ability to resolve complex patient-flow issues.
Strong interpersonal skills.
Knowledge of nursing concepts, practices, and procedures.

Nice To Haves

Three years of recent (within the past five years) critical care, procedural, or emergency room nursing experience that includes supervision and patient bed placement is highly preferred.
A combination of direct nursing patient-care experience may be considered.

Responsibilities

Accept incoming referral information via multimedia and coordinate inpatient bed assignments with bed management and direct-care nursing staff, particularly for critically ill patients.
Coordinate, prioritize, and optimize patient flow across the hospital network.
Collect clinical information to determine patients’ levels of care and collaborate with providers to arrange acceptance by the appropriate Emory Healthcare attending physician and hospital.
Monitor bed availability and coordinate bed assignments for patients in inpatient or outpatient beds and for patients transferring between units or from outside facilities.
Communicate with referring hospitals to coordinate transportation and provide assigned bed information.
Communicate clinical information to transportation companies, physicians and their designees, referring facilities, and charge nurses.
Ensure safe and timely patient placement based on admission status, requested level of care, clinical information, and nursing-unit admission and discharge criteria.
Maintain patient transfer and flow software so it accurately reflects the physical location of patients occupying inpatient beds or ancillary holding areas.
Confirm patient insurance eligibility and obtain specific payer benefits.
Obtain and confirm admission notifications and authorizations for external clinic or facility transfers.
Document findings in the Financial Billing System.
Exhibit appropriate customer and guest relations and communicate information in a timely, accurate, and concise manner.
Apprise the manager of significant developments affecting patient flow.
Participate in nursing and hospital committees and councils as required.
Perform other duties as assigned.