Funeral Home Transfer Care Specialist

Foundation Partners Group • Ocala, FL

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About The Position

The Transfer Care Specialist is often the first point of contact for families, transporting the deceased from nursing homes, hospitals, residences, or coroner’s offices to the funeral home. As a representative of the funeral home, the specialist is expected to remain composed in challenging situations and treat families with compassion and kindness. The role includes irregular on-call hours, including nights and weekends, and may require filling in for funeral attendants and full-time staff shifts to drive a hearse.

Requirements

• Be at least 21 years old.
• Have a valid state-issued driver’s license and a clean driving record.
• Be able to safely lift 100 pounds.
• Have knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Demonstrate composure and compassion.
• Follow detailed instructions and receive and apply constructive feedback with a positive attitude.
• Establish and maintain effective internal and external work processes.

Nice To Haves

• Familiarity with GPS or direction apps.

Responsibilities

• Answer families’ questions respectfully and direct them to appropriate resources during arrival and departure for a transfer.
• Transport the deceased safely on local roads and highways in varying traffic, time-of-day, and weather conditions.
• Remain available for irregular on-call hours, including nights and weekends.
• Fill in for funeral attendants and full-time staff shifts, including driving a hearse as needed.
• Complete paperwork correctly and promptly in accordance with relevant laws and regulations.
• Prioritize and promptly complete multiple tasks based on instructions.
• Maintain a neat and presentable appearance.
• Perform other projects and duties as needed, such as washing vehicles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed