Funeral Home Transfer Care Specialist

Foundation Partners Group • Albuquerque, NM

3d

About The Position

The Transfer Care Specialist is often the first point of contact for families while transporting the deceased from nursing homes, hospitals, residences, or coroner’s offices to the funeral home. As a funeral home representative, the specialist is expected to remain composed in challenging situations and treat families with compassion and kindness. The role involves irregular on-call hours, including nights and weekends, and may include filling in for funeral attendants and full-time staff shifts to drive a hearse. Other duties may include washing vehicles.

Requirements

• Be at least 21 years old.
• Have a valid state-issued driver’s license and a clean driving record.
• Be able to safely lift 100 pounds.
• Have knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Demonstrate composure and compassion.
• Follow detailed instructions and receive and apply constructive feedback with a positive attitude.
• Establish and maintain effective internal and external work processes.
• Be familiar with GPS or direction apps.

Responsibilities

• Respectfully answer families’ questions and direct them to appropriate resources during arrival and departure for transfers.
• Transport the deceased safely over local roads and highways in varying traffic, times of day or night, and weather conditions.
• Work irregular on-call hours, including nights and weekends, and fill in for funeral attendants and full-time staff shifts to drive a hearse as needed.
• Complete paperwork accurately and promptly in accordance with relevant laws and regulations.
• Receive instructions for multiple tasks, determine an appropriate order, and complete tasks promptly.
• Maintain a neat and presentable appearance.
• Perform other projects and duties as needed, such as washing vehicles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed