Funeral Home Transfer Care Specialist

Foundation Partners Group • Ocala, FL

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About The Position

As a Transfer Care Specialist, you are often the first point of contact for families while transporting the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As a representative of the funeral home, you must remain composed in challenging situations and treat families with compassion and kindness. The role requires safely lifting up to 100 pounds, a valid state-issued driver's license, and a clean driving record. The position involves irregular, on-call hours, including nights and weekends, and may require covering funeral attendant and full-time staff shifts to drive a hearse.

Requirements

• Be at least 21 years old.
• Have a valid state-issued driver's license and a clean driving record.
• Be able to safely lift 100 pounds.
• Have knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Demonstrate composure and compassion.
• Follow detailed instructions and receive and apply constructive feedback with a positive attitude.
• Establish and maintain effective internal and external work processes.
• Be familiar with GPS or direction apps.

Responsibilities

• Respectfully answer families' questions and direct them to appropriate resources upon arrival and departure for a transfer.
• Transport the deceased safely from nursing homes, hospitals, residences, or coroner's offices to the funeral home, navigating local roads and highways in varying traffic, time-of-day, and weather conditions.
• Complete paperwork correctly and on time in accordance with relevant laws and regulations.
• Receive instructions for multiple tasks, determine their appropriate order, and complete them promptly.
• Maintain a neat and presentable appearance and perform other projects and duties as needed, such as washing vehicles.
• Be available for irregular on-call hours, including nights and weekends, and fill in for funeral attendants and full-time staff shifts to drive a hearse as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed