Transcend Process Manager OTC

Johnson & Johnson • Titusville, NJ

1d • Hybrid

About The Position

Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains. This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade. We are seeking a Transcend Process Manager OTC. This role will be located in Titusville, NJ with an alternate location in Brazil. A pre-identified candidate for consideration has been identified. However, all applications will be considered. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): US- Requisition Number: R-084884 Brazil- Requisition Number: R-085359 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. We are seeking a strategic and experienced Process Manager to drive the implementation of the SAP S/4HANA global process template within a regulated pharmaceutical environment. This role is responsible for deploying the standardized value stream solution globally, ensuring strict adherence to SAP Clean Core principles while designing only legally required localizations. The ideal candidate will bring deep functional process expertise on a supply chain function (Deliver, Source, Plan, Quality, Logistics), a strong understanding of regulatory and compliance requirements in the life sciences sector, and a collaborative leadership approach to successfully guide cross-functional teams through the ERP transformation journey. The position will directly lead a functional team of process experts. Additionally, they will have matrix leadership over contractors, and support personnel such as CEBA and PMO team members. The Process Manager will be a key face to the site personnel for the specific deployment and will need to be able to compose and influence in the face of resistance to change.

Requirements

• University level degree in quality, business/IT technical/scientific area or comparable education/experience.
• A minimum of 6 years of proven experience.
• Deep knowledge of value stream processes in GxP-regulated environments, including commercial distribution, serialization, credit management, and revenue recognition, to support compliant and efficient operations.
• Solid understanding of SAP Clean Core principles, extensibility strategies (e.g., In-App, Side-by-Side), and the implications for long-term system sustainability.
• Strong leadership, facilitation, and collaborator engagement skills, including experience working with business leaders, regulatory bodies, and global teams.
• Proficiency with SAP tools including S/4HANA modules relevant to the Value Stream, (i.e. Sales and Distribution, Credit Management, Billing), Fiori, Solution Manager.

Nice To Haves

• MBA preferred.
• Apply knowledge of CSV, SDLC, and GxP practices to support compliant system implementation and validation activities.
• Bring experience working in pharmaceutical or life sciences environments to support operations within regulated settings.

Responsibilities

• Implement the global functional process template across regions and business units to drive standardization, ensure compliance, and align with SAP standards.
• Lead S/4HANA functional template deployment by promoting standard solutions and limiting customization to defined legal and regulatory requirements.
• Ensure solution build aligns with SAP Clean Core principles by prioritizing configuration over custom development and using standard extensibility frameworks to support scalable, balanced outcomes.
• Lead cross-functional teams—including business SMEs, IT, SAP consultants, validation partners, and system integrators—to deliver value stream outcomes on time and at quality.
• Partner with value stream leads (e.g., Procure-to-Pay, Finance, Manufacturing) to align and enable integrated, end-to-end process design across the enterprise.
• Connect business units, program leadership, and technical teams by aligning on scope, timelines, and business readiness to support successful deployment.
• Lead solution delivery across detailed design, configuration reviews, data migration validation, testing strategy (including GxP and CSV), and business process walkthroughs.
• Drive value stream testing activities—including functional testing, User Acceptance Testing (UAT), and validation—in alignment with SDLC practices.
• Partner with Quality and regulatory collaborators to develop and support approval of validation deliverables aligned with GxP and compliance requirements.
• Partner with Change Management teams to build user readiness and drive adoption of the global value stream template.
• Develop and deliver training materials and process documentation tailored to regulated users and business collaborators to support consistent adoption.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Senior