Transaction Processing Manager

JPMorganChase • Newark, NJ

6d

About The Position

As a Transaction Processing Manager within JPMorgan Chase’s Asset Servicing WHEM Approvals Team, you will manage the daily workflow of payment approval processes. You will support operational efficiency through planning and training, ensure controls and processing are completed accurately and efficiently, review and enhance Standard Operating Procedures, and support risk management activities. The role involves collaborating with internal partners to provide strong service and operational excellence, while promoting continuous improvement and using technology to improve accuracy and reduce manual effort.

Requirements

• Operational subject matter expertise in reconciliation, settlements, trade support, asset servicing, risk, and control.
• Ability to learn new markets, products, and processes.
• Risk and control awareness, with the ability to prioritize workloads and meet critical deadlines.
• Confident communication across all mediums with internal stakeholders.
• Strategic thinking and proven experience in process improvement.
• Bachelor’s degree or equivalent.
• Proficiency in Microsoft Office products, including Word, Excel, Access, and Outlook.
• FINRA Series 99 or Series 7 certification required, or must be obtained within the first 120 days.
• Experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency and accuracy.

Nice To Haves

• Advanced knowledge of asset servicing and payment approval processes.
• Strong analytical and problem-solving skills.
• Ability to adapt to evolving business needs and regulatory requirements.
• Experience with process documentation and change management.
• Proven track record of fostering a diverse and inclusive team culture.
• Additional certifications relevant to financial operations or asset servicing.

Responsibilities

• Manage the workflow through the life cycle of WHEM Payment Approval processes.
• Participate in daily operations within the Asset Services WHEM Approvals team.
• Ensure completion and sign-off of daily controls and processing, including resolution of internal inquiries.
• Review and update Standard Operating Procedures in line with new policies and risk management activities.
• Drive process improvements and implement strategic solutions to enhance operational efficiency.
• Collaborate with internal stakeholders to resolve inquiries and deliver exceptional service.
• Foster a culture of risk awareness and compliance within the team.
• Use AI-powered analytics, workflow automation, or intelligent process tools to improve accuracy and reduce manual effort.
• Maintain high standards of data integrity and operational control.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager