Transaction Coordinator

Opendoor • Tempe, AZ

114d • Onsite

About The Position

The Transaction Coordinator (Transaction Management) owns end-to-end execution across high-volume operational workflows, combining process discipline, data integrity, and cross-functional coordination to move transactions through critical milestones smoothly. The role is part of Opendoor’s tech-enabled Transaction Operations team, which supports deal completion from contract execution through closing and works across customer experience, compliance, and workflow execution. The position is based in-office in Tempe, Arizona, with a Monday through Friday schedule of 7:00 AM to 4:00 PM Arizona time. The job posting describes Opendoor as building a trusted residential real estate platform and seeking people to do meaningful, operationally excellent work in service of customers.

Requirements

• Proven track record managing high-volume tasks with strict deadlines, high accuracy, and strong attention to detail.
• High comfort level navigating ticketing systems such as Zendesk, internal software platforms, enterprise databases, and digital workflows.
• Comfort managing ambiguity, shifting priorities, and edge cases in a fast-paced, technology-driven environment.
• Excellent written and verbal communication skills and the ability to communicate clearly and professionally with cross-functional stakeholders.
• Problem-solving orientation and empathy for end customers navigating complex, high-stakes milestones.
• Able to work in-office in Tempe, Arizona, Monday through Friday, 7:00 AM to 4:00 PM Arizona time.

Nice To Haves

• Experience in tech operations, tech-enabled service delivery, SaaS customer operations, logistics coordination, or real estate/escrow operations.
• Hands-on experience using Zendesk or similar ticketing/CRM systems.
• Familiarity with third-party vendor management, documentation audits, or regulatory compliance workflows.
• Active interest or experience using AI tools and automation to optimize personal productivity and daily workflows.

Responsibilities

• Manage a high-volume portfolio of active transactions, monitor milestones and service-level agreements, and drive items to completion.
• Validate platform documentation, verify data, and ensure file compliance across internal digital systems.
• Use Zendesk and proprietary internal platforms to triage tasks, manage partner queues, resolve operational blockers, and escalate edge cases.
• Coordinate with internal cross-functional partners and external vendors to keep workflows moving efficiently.
• Facilitate accurate and timely transaction-related fund transfers, documentation reviews, and regulatory verification steps.
• Use internal tools and AI automation to streamline daily tasks and identify process bottlenecks to improve operational efficiency.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed