Training Supervisor

City of New York•New York City, NY

About The Position

The Training Supervisor works in the James Satterwhite Academy (JSA) within the Administration for Children’s Services’ Division of Policy, Planning and Measurement. The position supports onboarding and training for newly hired and in-service child protective staff and services for children and families through DCP, DYFJ, and provider agencies. Reporting to the Senior Director of Child Welfare Training, the supervisor provides expert guidance, supervises child welfare trainers, covers for the juvenile justice training unit, leads special projects, and collaborates with the Office of Training and Workforce Development. The role coordinates with DCP leadership, Children’s Center leadership, provider agencies, FCLS, ACS Human Resources, other ACS programs, and agencies contracted by ACS. It supports consistent attendance at JSA training, contributes to curriculum development and revision, promotes safe and proper investigative practice, facilitates trainer development, manages virtual course offerings, coordinates staff development related to policy and procedure changes, and evaluates the performance of 7–8 JSA Child Welfare trainers. The position requires knowledge of the JSA Child Protective Specialists Core Learning Program and the JSA Child Welfare Core Phase I and Core Phase II programs. This position is open only to candidates who hold permanent (not provisional) status in the civil service title of Child Protective Specialist Supervisor. The offered salary is $100,050.00.

Requirements

Must be permanent (not provisional) in the civil service title of Child Protective Specialist Supervisor.
A baccalaureate degree from an accredited college.
Thirty semester credits toward a Master of Social Work degree or a graduate degree in a related field.
At least 18 months of child protective casework experience.
Knowledge and expertise in the JSA Child Protective Specialists Core Learning Program and JSA Child Welfare Core Phase I and Core Phase II programs.

Responsibilities

Coordinate onboarding and training for newly hired and in-service staff with DCP leadership, Children’s Center leadership, provider agencies, FCLS, and ACS Human Resources.
Coordinate with ACS programs and ACS-contracted agencies regarding JSA courses and training-session attendance.
Promote consistent attendance at regularly offered ACS training opportunities.
Participate in curriculum development and revision.
Promote and facilitate safety interventions and protocols, and ensure that proper investigative practices, laws, policies, and procedures are followed in child protective cases involving child neglect and abuse.
Facilitate trainer development sessions and work with CPS trainers and participants experiencing difficulties understanding case management.
Promote understanding of tools for establishing priorities and work schedules.
Manage lead virtual course offerings.
Coordinate staff development activities related to new or revised policies and procedures.
Evaluate the job performance of 7–8 JSA Child Welfare trainers.
Provide expert guidance and support, supervise child welfare trainers, cover for the juvenile justice training unit, lead special projects, and collaborate with the Office of Training and Workforce Development.