Training Specialist, EHR Office of Clinical Affairs
About The Position
The Training Specialist will be responsible for designing and implementing EHR and other clinical support system training for all new staff, faculty, and incoming students and residents, including new hires and incoming class orientations. They will also provide ongoing training to the current GSDM community upon request. The Specialist will create all training materials tailored to the trainee's specific role, including training manuals, handouts, classroom-based training, and online training development. Additionally, they will track trainee progress, provide follow-up training, create assessment materials, and deliver progress reports to trainees' direct reports to ensure success and identify performance gaps. The Training Specialist will serve as a key point of contact for all GSDM EHR and other clinical operating systems, acting as a 'superuser' for current and future systems. They will be an integral part of the EHR working group and assist in leading the implementation of new data systems for the GSDM clinical team. The role also involves assisting with other clinical training initiatives as directed by the Office of Clinical Affairs, utilizing university and/or outside platforms such as the patient portal, ticketing system, PowerBI, SPS, and SAP.
Requirements
- Experience in designing and implementing training programs.
- Proficiency in creating training materials (manuals, handouts, online training).
- Ability to track trainee progress and provide feedback.
- Experience with EHR and clinical operating systems.
- Strong communication and interpersonal skills.
- Ability to work as a 'superuser' for systems.
- Experience in a healthcare or academic clinical setting is implied by the context.
Nice To Haves
- Experience with patient portal, ticketing systems, PowerBI, SPS, and SAP.
- Experience in leading the implementation of new data systems.
- Familiarity with university and/or outside training platforms.
Responsibilities
- Designing and implementing EHR and other clinical support system training for new staff, faculty, students, and residents.
- Providing ongoing training to the current GSDM community upon request.
- Creating training materials, including manuals, handouts, classroom-based training, and online training.
- Tracking trainee progress and providing follow-up training.
- Creating assessment materials and delivering progress reports.
- Serving as a key point of contact and 'superuser' for GSDM's EHR and clinical operating systems.
- Participating in the EHR working group and assisting with new data system implementations.
- Assisting with other clinical training initiatives using university and/or outside platforms.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
