Training Specialist
About The Position
Van Marcke Trade Supply has been committed to supplying quality plumbing and hardware materials for over 50 years in Phoenix, Casa Grande, Tucson, Las Vegas, and Dallas markets. We are a family-owned Belgium company that is passionate about the success of our customers and our team. The Training Specialist assesses, develops and implements effective department and company-wide training programs to enhance employee skills and job performance. The Training Specialist reports to the Head of Human Resources and drives VMTS training initiatives as part of the HR team. The Specialist works closely with the VP of Sales and the Sales team to develop training programs that support employees, benefit our customers and positively impact continued business growth.
Requirements
- Bachelor’s degree in Human Resources, Instructional Design coursework, or equivalent combination of education and experience
- 3-4 years of experience in a training role
- Understanding of instructional design and learning principles
- Proficient with MS Office Suite, including Excel
- Proficient with Adobe Creative Cloud
- Proficient with Learning Management Technology
- Proficient in facilitation, listening, written and verbal communication skills, and ability to convey technical content in a clear/understandable manner
- Knowledge of traditional and modern training methods, tools, and techniques
- Familiar with industry-standard analytical and technical tools and software
- Demonstrated excellence in problem-solving and solution-oriented skills
- Focused on time management and attention to detail
- Ability to work independently and collaboratively in a teamwork environment
- Ability to build trusted relationships with employees, managers, and leadership
- Flexibility and the ability to adapt to changing priorities and deadlines
- Positivity regarding VMTS and a passion for work with overall team
- Regular computer usage throughout the day, ability to sit for lengthy periods of time
- Ability to stand and walk for periods of time up to two hours or more in an 8-hour day
- Ability to lift/push/pull/carry various objects of up to 35 lbs. on occasion
- Ability to talk, see, and hear to interact with leadership, staff and associates
- Ability to drive and have reliable transportation is essential for this position due to the local travel requirements
Nice To Haves
- Human Resources or Sales training is a plus
- Retail or wholesale training experience is desirable
- Knowledge of plumbing is a plus
- Experience with Paycom and SAP a plus
Responsibilities
- Work with Human Resources to identify training needs for all employees (i.e. sexual harassment training, new employee orientation, communication skills)
- Evaluate training needs for the store employees: Skill-building/milestone proficiency and tracking
- Evaluate training needs for the store employees: Product identification (i.e., short codes, t-codes, bar codes, couplings, and galvanized parts)
- Evaluate training needs for the store employees: Customer service
- Evaluate training needs for the store employees: Software (Learning Management, Excel, SAP is desirable), Paycom
- Build ongoing training and development initiatives for the sales organization.
- Assess supervisory and leadership development training priorities
- Collaborate with IT on training software or other software instruction needs.
- Facilitate and deliver cost effective and engaging training and development programs
- Develop and implement learning strategies, programs and tools such as: e-learning courses, workshops, on demand courses, videos coaching, job-shadowing, online training, individual development plans
- Develop metrics to assess impact and application of learning on business performance and employee development and retention
- Assess success of development plans and help employees apply learning
- Model VMTS values and commitment to deliver quality services to our customers
- Contribute to a work environment where team members experience a sense of belonging and purpose
- Learn, grow and work together in support of customer and employee success
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
