Training Specialist

Hlf 2023•Portsmouth, NH

8d•Onsite

About The Position

The Training Specialist is based at High Liner Foods’ production facility in Portsmouth, New Hampshire, and serves as a primary point of contact for personnel training. The role coordinates, administers, and sustains training activities and programs for a designated client group, ensuring training is planned, delivered, documented, validated, and followed through to support safe work, food safety, quality, operational reliability, and front-line capability development. This role is based in a plant environment and requires regular presence on the production floor. The specialist works in office, classroom, and operational environments while following site safety, food safety, hygiene, and PPE requirements. Some schedule flexibility may be needed to support training across shifts, onboarding, consultant visits, and mandatory training sessions. The specialist coordinates role-specific training requirements, onboarding, classroom and on-the-job learning, training records, learning management system administration, and development and maintenance of training materials. They work with subject matter experts, trainers, front-line leaders, and site leaders to validate content, monitor completion and qualification status, address training gaps, and improve training programs and materials.

Requirements

A diploma or bachelor’s degree in human resources, Adult Education, Business Administration, Organizational Development, or a related field, or equivalent experience; equivalent manufacturing experience will be considered.
Strong written and verbal communication skills, including the ability to translate operational requirements into clear training actions.
Demonstrated ability to influence without direct authority and build credibility.
Strong planning, coordination, and organizational skills, with attention to detail and demonstrated follow-through.
Team- and safety-focused daily work behaviours.
Proficiency with Microsoft Office tools and ability to learn training systems, learning management systems, skills matrices, dashboards, and electronic document repositories.

Nice To Haves

Experience coordinating training, onboarding, workforce development, compliance programs, or manufacturing support processes is strongly preferred.
Experience in a food manufacturing, safety-sensitive, or regulated manufacturing environment is an asset.
A diploma or bachelor’s degree in human resources, Adult Education, Business Administration, Organizational Development, or a related field is preferred.

Responsibilities

Confirm role-specific training requirements with subject matter experts, maintain departmental training matrices, and support a site training calendar that balances operational needs, mandatory training, onboarding, and cross-training.
Maintain accurate, audit-ready training records, qualification status, certification progress, and compliance documentation in approved systems; follow up on outstanding signoffs, overdue training, and expiring certifications; and provide updates to Operations, EHS, and FSQA leaders.
Coordinate, administer, and deliver the 90-day onboarding and orientation process for front-line hourly employees, track completion and missed milestones, and follow up with supervisors and trainers.
Partner with subject matter experts to develop training programs and content, and coordinate external consultants’ access to resources, meetings, stakeholder reviews, and follow-up actions.
Ensure finalized training documents are validated by appropriate subject matter experts before implementation; maintain version control, remove obsolete materials from active use, and communicate changes to affected leaders and trainers.
Coordinate classroom, floor-based, and on-the-job training; prepare rooms, technology, attendance and sign-in tools, learning materials, and practical equipment; and support trainers before, during, and after sessions, including co-facilitation as needed.
Support trainers and front-line leaders in documenting observations, practical assessments, knowledge checks, and certification readiness.
Administer the Learning Management System (LMS), maintain employee records and learning histories, upload and assign courses, track learning activities, report completion, compliance, participation, and learning metrics, and troubleshoot basic issues for employees and managers.
Support the development, review, and improvement of SOPs, OPLs, job hazard analysis content, training checklists, certification criteria, and training aids.
Identify recurring training gaps, unclear procedures, and certification barriers, and work with site leaders to address them.
Collect feedback from participants, trainers, and leaders to improve training materials and delivery, and promote ongoing skill development and knowledge sharing.