Training Specialist - Food & Beverage

Wynn Resorts • Las Vegas, NV

5d

About The Position

Wynn Las Vegas is seeking a polished, organized, and guest-focused Training Specialist to deliver and coordinate recurring training for Food & Beverage team members. Using established curricula and service standards, the Specialist facilitates training, coordinates schedules and logistics, and maintains accurate training records across casual, quick-service, and full-service dining venues. The role partners closely with Learning & Development and Food & Beverage leadership to ensure team members receive appropriate training.

Training includes new hire and department orientation, service standards refreshers, systems and point-of-sale training, and annual compliance training. The Specialist delivers classroom, virtual, and on-the-job sessions, supports vendor-led training, and helps coordinate large-scale rollouts, venue openings, and special projects.

The role also manages training administration, records, reporting, materials, and training spaces; tracks on-the-job progress and certifications; and supports quality improvement through knowledge checks, evaluations, and approved updates to training resources. This position must work a flexible schedule to support a 24/7 operation and meet company attendance, policy, and professional appearance standards.

Requirements

• Bachelor's degree in Hospitality, Business, Education, Human Resources, or a related field and 2–4 years of training/facilitation experience or Food & Beverage, hotel, or casino operations experience, or an equivalent combination of education and experience.
• Experience in Food & Beverage operations, hospitality, or Learning & Development.
• Strong facilitation and presentation skills, including the ability to engage adult learners and present confidently to groups of varying sizes.
• Working knowledge of adult learning principles.
• Excellent written and verbal communication skills and the ability to communicate with all levels of the organization.
• Advanced organizational and follow-up skills, including the ability to manage multiple sessions, schedules, and deadlines simultaneously.
• Strong quality orientation, attention to detail, and accuracy in record keeping.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.
• Ability to work independently and collaboratively in a fast-paced environment.
• Ability to work a flexible schedule to support a 24/7 operation.
• Must be 21 years of age or older.
• Must meet attendance guidelines and adhere to regulatory, departmental, and company policies.
• Must model the professional, polished appearance and behavior required by company standards.

Nice To Haves

• Experience in both quick-service and full-service dining operations.
• Knowledge of luxury service standards and evaluation methods.
• Experience with Learning Management Systems, including scheduling, tracking, and reporting.
• Prior experience facilitating training in a hospitality or casino environment.
• Learning & Development certifications or professional affiliations.

Responsibilities

• Facilitate recurring Food & Beverage training using established curricula, instructor guides, and materials, including new hire and department orientation, service standards refreshers, systems and point-of-sale training, and annual compliance training.
• Deliver classroom, virtual, and on-the-job training sessions for hourly team members across dining venues.
• Host and coordinate external vendor training content and sessions.
• Support large-scale Food & Beverage training rollouts, venue openings, and special projects as a facilitator and coordinator.
• Schedule and coordinate training sessions, including room reservations, materials preparation, attendee communication, and follow-up with venue leaders.
• Maintain the Food & Beverage training calendar and accurate training records, attendance, and Learning Management System completions.
• Prepare regular training completion and attendance reports for Learning & Development and Food & Beverage leadership.
• Coordinate with venue trainers and subject matter experts to track on-the-job training progress, sign-offs, and certification checklists.
• Communicate upcoming training opportunities to team members and leaders using established templates and channels.
• Maintain training rooms, equipment, audio-visual technology, and supplies in ready-to-use condition.
• Administer knowledge checks and post-training evaluations, compile results, and share observations and improvement suggestions with the Division Training Manager.
• Keep existing handbooks, job aids, and reference materials current through approved updates reflecting policy, menu, and procedure changes, in partnership with Learning & Development.
• Collaborate with Learning & Development peers to ensure consistent training quality and alignment with company-wide initiatives.
• Perform additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time