Training Specialist, Life Sciences

BCD

63d•$68,000 - $78,000•Remote

About The Position

This Life Sciences role focuses on supporting a highly regulated, detail-focused environment where training, compliance, and operational excellence are paramount. The Training Specialist will be responsible for onboarding, Standard Operating Procedures (SOPs), process optimization, and client implementations, playing a key role in helping teams deliver exceptional service. This is a collaborative position aimed at improving quality, consistency, and continuous improvement within the Life Sciences Center of Excellence.

Requirements

Experience in Life Sciences, pharma, clinical, or other highly regulated environments.
Background in planning corporate meetings, incentives, and/or special events.
Hands-on experience with Cvent and other operational technology platforms.
Experience managing outside vendors, sourcing services, and negotiating contracts.
A bachelor’s degree, CMP certification, or people leadership experience.

Responsibilities

Building engaging onboarding, training, and development programs for a compliance-focused environment.
Creating and maintaining SOPs, job aids, process flows, and training resources.
Partnering with operations and account teams to identify training gaps, improve performance, and support client implementations.
Monitoring data quality, SLA/KPI performance, and compliance trends.
Translating insights into practical training or process improvements.
Managing multiple priorities, solving problems proactively, and staying organized in a fast-paced, deadline-driven setting.