Training & Program Operations Specialist

Virtual Peace of Mind • Suffolk, VA

7d • Remote

About The Position

Virtual Peace of Mind (VPM) is a fast-growing, fully remote mental health practice dedicated to providing compassionate, evidence-based care to youth and families across multiple states. Our mission is to expand equitable access to mental health services through high-quality virtual care — and to support the clinicians and professionals who make that care possible. We’re building a culture that is mission-driven, accountable, supportive, and built for sustainable remote work. At VPM, you’ll be part of a team transforming access to youth mental health through virtual care — with a remote model designed to support excellent work and real life.

Requirements

• Strong organizational and execution skills
• Experience in program coordination, training development, or operations preferred
• Ability to take direction and independently build structured outputs
• Strong writing and documentation skills
• Comfortable working in a fast-paced, growth-oriented environment
• High level of initiative and problem-solving ability
• Operate with minimal supervision
• Anticipation of needs proactively (upcoming task, potential gaps, operational inefficiencies) before direction is provided
• Take initiative to resolve issues without direction
• Reliable communication and attendance are essential job responsibilities.
• Attend required onboarding, internal meetings, supervision sessions, and trainings (as applicable)
• Notify the team as soon as possible regarding delays, absences, or scheduling conflicts
• Maintain timely, professional communication during scheduled work hours
• Uphold remote-work standards, including a private workspace and reliable internet connection
• A private, quiet workspace suitable for professional work
• Reliable high-speed internet and ability to use required systems/tools
• Comfort working independently while staying connected through remote collaboration
• Successful completion of a background check
• Verification of licensure (as applicable)
• Eligibility to work in the United States without company-sponsorship

Nice To Haves

• Candidate must reside on the East Coast.

Responsibilities

• Develop and organize training curricula for apprenticeship programs
• Structure and document training pathways, competencies, and learning objectives
• Build training materials including guides, manuals, and program documentation
• Translate program concepts into structured, scalable training systems
• Coordinate apprenticeship program documentation and compliance requirements
• Maintain training records, logs, and required reporting components
• Support onboarding structure for apprentices from a training perspective
• Collaborate with HR to align training with hiring and onboarding processes
• Research and source Continuing Education Units (CEUs) aligned with program needs
• Identify and manage training platforms, tools, and external learning resources
• Maintain organized tracking of CEU usage and requirements
• Develop SOPs related to training and program implementation
• Ensure all training processes are documented, structured, and repeatable
• Maintain centralized organization of all training and program materials
• Develop PowerPoints, training presentations, and internal materials
• Support development of new program initiatives (e.g., transition programs)
• Assist with grant support activities, including research and document preparation
• Execute special projects that support organizational growth and efficiency
• Provide operational support to leadership in building scalable systems
• Executive calendar management
• Email triage
• Follow-up coordination
• Meeting coordination

Benefits

• Company-sponsored plans available, with an employer contribution for eligible full-time employees.
• Benefits eligibility begins after 30 days, with coverage effective the first of the month following Day 30.
• Full-time employees accrue 10 days (80 hours) annually starting on Day 31 to support rest, personal needs, and wellness.
• No fixed holiday calendar—team members are empowered to plan schedules and observe holidays meaningful to them.
• Internal mobility, skill development, and leadership pathways.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed