Training Program Manager

GENERAL ROBOTICS (a SIG SAUER Company)•Rochester, NH

12h•Onsite

About The Position

The Training Program Manager is responsible for overseeing and managing the development of multiple training programs, ensuring seamless collaboration between the training team, subject matter experts (SMEs), and key stakeholders. This role focuses on project management, ensuring training initiatives are executed efficiently, resources are aligned, and functional leadership is kept informed. The Training Program Manager will also support the development of the team to enhance the entire team's skills and capabilities. This role typically requires 5-7 years of experience and 2 years of leadership experience, strong project management expertise, experience coordinating cross-functional teams, stakeholder management, a solid understanding of LMS capabilities to ensure training programs are accurately deployed and tracked, and strong leadership skills. This role will work with the functional management team, functional subject matter experts, Learning Content Developer & System Administrators, Training Program Managers, third-party vendors, and fellow Training team members.

Requirements

Bachelors degree in Project Management, Business, Organizational Development, or related field and 5-7 years of related experience with 2 years of leadership experience.
Excellent communication, facilitation, and problem-solving skills.
Experience working with business leaders to define and measure training effectiveness against KPIs.
Strong project management expertise, experience coordinating cross-functional teams, stakeholder management, and a solid understanding of LMS capabilities to ensure training programs are accurately deployed and tracked.
Strong expertise in project management methodologies (Agile, Waterfall) and tools (Microsoft Project, Smartsheet, Jira, Asana) required.
Knowledge of LMS capabilities and experience ensuring accurate program deployment and tracking within a corporate LMS required.
Must be able to clearly, concisely, and accurately convey ideas and information to others, both verbally and in written form that are progressive with position and level of experience.
Proven ability to manage multiple projects and stakeholders simultaneously in a fast-paced, deadline-driven environment.

Nice To Haves

Knowledge of training development best practices and facilitation preferred but not required.
Experience working with regulatory training requirements (OSHA, ITAR, ATF) is a plus.
PMP or similar project management certification preferred.

Responsibilities

Coordinate and facilitate collaboration between SMEs, Learning Content Developer & System Administrators, and Training staff to ensure accurate and effective knowledge transfer.
May be required to support delivery of training from time to time as needed.
Manage the end-to-end development of multiple training programs ensuring alignment with business needs, compliance requirements, and performance goals.
Ensure training programs are properly structured, loaded, and tracked within the corporate LMS, collaborate with the Learning Content Developer & System Administrator as needed.
Establish standardized processes for training development and deployment to improve efficiency and quality.
Work closely with the Manager, Training & Development to align resources, meet project timelines, and provide updates to functional leadership.
Identify and implement continuous improvement opportunities for training development workflows.
Provide coaching, support, and direction for Training Program Specialists as well as all Training Specialists and Learning Content Developer & System Administrators to ensure the team follows commonly accepted good project management best practices that are commensurate with their level.
Ensure that all project roadmaps account for the capture, maintenance, and sustainability of data within SIG U that maps to business relevant KPIs.
Work with business leaders to identify and track training effectiveness against relevant KPIs ensuring training aligns with performance and operational goals.
Ensure compliance with regulatory training requirements, maintain accurate documentation, and audit readiness.
Develop and maintain project plans, timelines, and deliverables to ensure training initiatives are executed on time and within scope.
Act as the primary point of contact for stakeholders providing regular updates, gathering feedback, and addressing potential roadblocks.
Apply project management best practices including risk assessment, scope management, and progress tracking, to ensure successful program delivery.
Manage third-party vendors involved in training development and delivery, ensure quality, cost-effectiveness, and alignment with business objectives.
Track and report key training program metrics, measuring effectiveness and business impact.
Monitor project plans for risks that may impact milestones and deliverables and escalate to management team for resolution.
Support the change management strategy and plan which at a minimum includes plans for stakeholder identification and sponsorship management, communications, and training and organizational readiness assessments.
Integrate content of communication, training, and change activities to ensure focus on behavioral change.
Travel as needed.
Ensure that all training deliverables accurately support and reflect all findings of Continuous Improvement initiatives and work closely with Continuous Improvement teams to ensure all training materials are up to date and accurate with current processes.
Collaborate effectively and take all necessary actions to ensure the success of each training initiative.
Take ownership in identifying root causes of performance gaps and developing optimal solutions.
Participate in and sustain 5S Standards.
Must follow all required Safety and ISO procedures.
Miscellaneous duties as assigned.