Training Program Manager

Noble•Lexington, KY

14h

About The Position

The Training Program Manager is a key leader within Noble IQ™, responsible for owning the development, coordination, execution, and financial performance of training programs across a wide range of markets and customers. This role operates with a high degree of autonomy and decision-making authority, managing programs from initial opportunity through execution and close-out. The Training Program Manager is empowered to make operational, financial, and programmatic decisions within their portfolio to ensure successful delivery, customer satisfaction, and profitability. The position plays a critical role in driving growth, maintaining curriculum relevance, and ensuring Noble IQ training programs are delivered with consistency, quality, and operational excellence.

Requirements

High degree of autonomy and decision-making authority.
Empowered to make operational, financial, and programmatic decisions within their portfolio.
Plays a critical role in driving growth, maintaining curriculum relevance, and ensuring quality and operational excellence.
Ability to identify, pursue, and develop training opportunities.
Lead customer discovery, needs assessments, and program scoping discussions.
Develop proposals, statements of work (SOWs), and training solutions.
Establish pricing strategies and program structures.
Manage and track opportunities through procurement and contracting processes with minimal oversight.
Build, manage, and own program budgets.
Maintain full accountability for revenue, expenses, margins, and program profitability.
Make real-time financial decisions.
Provide forecasting and reporting to leadership.
Select, assign, and manage instructors.
Make decisions on instructor utilization, deployment, and performance management.
Oversee curriculum development, updates, and customization.
Make decisions on curriculum adjustments.
Own scheduling and coordination of training programs.
Make decisions regarding staffing, scheduling adjustments, and resource allocation.
Serve as the primary decision-maker and escalation point for program execution challenges.
Ensure completion and quality of all required documentation.
Establish and maintain standards for program documentation and reporting.
Ensure compliance with internal processes and customer requirements.
Determine equipment, materials, and logistical requirements.
Coordinate with internal teams while maintaining authority over program-specific needs and priorities.
Make decisions regarding allocation, use, and readiness of training assets.
Manage program scope, deliverables, timelines, and performance requirements.
Make decisions to ensure alignment with contract requirements and customer expectations.
Support contract modifications, adjustments, and close-out activities.
Operate as the primary owner of assigned programs while collaborating with Sales, Operations, and Service teams.
Represent Noble IQ with authority and professionalism in interactions with customers and partners.
Make program-level operational and financial decisions within approved budgets and strategic guidelines.
Adjust staffing, scheduling, and delivery methods to ensure success.
Customize training solutions based on customer needs.
Act as the primary decision-maker during program execution.

Responsibilities

Own assigned training programs and opportunities from initial engagement through execution and completion.
Identify, pursue, and develop training opportunities across public safety, government, private sector, and international markets.
Lead customer discovery, needs assessments, and program scoping discussions, making decisions on program approach and structure.
Develop proposals, statements of work (SOWs), and training solutions aligned with customer requirements and Noble IQ capabilities.
Establish pricing strategies and program structures within defined financial targets and organizational guidelines.
Manage and track opportunities through various procurement and contracting processes with minimal oversight.
Build, manage, and own program budgets, including instructor costs, travel, materials, and logistics.
Maintain full accountability for revenue, expenses, margins, and overall program profitability.
Make real-time financial decisions to adjust staffing, logistics, or delivery methods to meet margin and performance goals.
Provide forecasting and reporting to leadership while proactively identifying risks and solutions.
Select, assign, and manage instructors based on program needs and qualifications.
Make decisions on instructor utilization, deployment, and performance management.
Ensure instructors are prepared, aligned, and equipped to deliver high-quality training.
Maintain direct communication and oversight of instructor cadre to ensure readiness and accountability.
Oversee curriculum development, updates, and customization to ensure relevance and effectiveness.
Make decisions on curriculum adjustments based on customer needs, operational trends, and instructor feedback.
Ensure alignment with applicable standards while maintaining flexibility to adapt training delivery.
Drive continuous improvement of course content and instructional methods.
Own scheduling and coordination of all assigned training programs, including instructors, locations, and logistics.
Make decisions regarding staffing, scheduling adjustments, and resource allocation to ensure successful execution.
Provide instructors with clear expectations, guidance, and operational direction.
Serve as the primary decision-maker and escalation point for program execution challenges.
Ensure completion and quality of all required documentation, including rosters, evaluations, and after-action reports.
Establish and maintain standards for program documentation and reporting.
Ensure compliance with internal processes and customer requirements.
Determine equipment, materials, and logistical requirements for each program.
Coordinate with internal teams while maintaining authority over program-specific needs and priorities.
Make decisions regarding allocation, use, and readiness of training assets.
Manage program scope, deliverables, timelines, and performance requirements.
Make decisions to ensure alignment with contract requirements and customer expectations.
Support contract modifications, adjustments, and close-out activities as needed.
Operate as the primary owner of assigned programs while collaborating with Sales, Operations, and Service teams.
Provide leadership with updates focused on outcomes, risks, and opportunities—not routine approvals.
Represent Noble IQ with authority and professionalism in interactions with customers and partners.