Training Program Lead — Federal Health IT
About The Position
Rackner is seeking an experienced Training Program Lead to oversee enterprise training operations supporting military healthcare technology. The role helps ensure healthcare professionals and operational teams receive consistent, effective training across complex clinical systems, including MHS GENESIS and JOMIS. The Training Program Lead coordinates training schedules, instructor readiness, course delivery, and training quality across a geographically distributed user community. The role works alongside clinical, technical, and program teams to strengthen training effectiveness, operational readiness, and the experience of healthcare technology users. This position is suited to an experienced training leader who enjoys managing complex learning operations, coordinating multiple stakeholders, and improving the delivery of large-scale training programs. It is a remote position based in the United States. Candidates must hold an active Secret security clearance and be able to support the operational needs of a distributed federal healthcare training program.
Requirements
- At least 8 years of professional experience in enterprise training delivery, including at least 3 years in a training lead or training program role.
- Experience administering courses through Joint Knowledge Online (JKO).
- Experience supporting continuing medical education (CME) accreditation processes and Defense Health Agency Continuing Education Program Office (CEPO) requirements.
- Active U.S. Government Secret security clearance.
Nice To Haves
- Experience supporting Defense Health Agency (DHA) Virtual Education Center or MHS GENESIS training programs.
- Certified Professional in Training Management (CPTM), Certified Professional in Talent Development (CPTD, formerly CPLP), or a comparable professional training certification.
Responsibilities
- Lead enterprise training operations across instructor-led, virtual, and self-paced learning programs.
- Coordinate high-volume enterprise training calendars, instructor assignments, and delivery schedules across multiple learning formats.
- Oversee instructor qualification, certification, train-the-trainer activities, and instructional readiness to maintain reliable training coverage.
- Coordinate course-development requests, quality reviews, feedback resolution, and training material releases with appropriate subject-matter experts.
- Manage training delivery changes and collaborate with program stakeholders to maintain quality, consistency, and alignment with customer requirements.
- Oversee training evaluations, course reporting, and continuing education accreditation compliance activities.
- Monitor training participation, learner feedback, and performance indicators to evaluate training effectiveness and identify opportunities for improvement.
Benefits
- Company-supported certifications and professional development opportunities.
- Career growth and leadership development opportunities.
- 401(k) with a 100% company match up to 6%.
- Medical, dental, vision, life, and disability insurance.
- Generous paid time off and paid holidays.
- Home-office equipment and remote-work support.
- Fitness and wellness reimbursement.
- Weekly pay and company team events.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
