Program Manager — Federal Health IT

Rackner•Washington, DC
•Hybrid

About The Position

Rackner is seeking an experienced Program Manager to lead a complex federal health IT program supporting the Military Health System (MHS). The role combines executive engagement, operational leadership, and mission-focused delivery, with oversight of a multi-company program and multidisciplinary teams delivering healthcare technology and support services. The Program Manager works directly with senior Government stakeholders and has program-level ownership and executive visibility, influencing decisions, addressing complex delivery challenges, and strengthening services that support the military healthcare mission. The role leads overall program execution, performance, and accountability; oversees transition and operational readiness; serves as a primary program-level Government contact; and leads executive reviews and escalations. It also oversees performance reporting, corrective actions, contractual results, and service-improvement opportunities. The Program Manager aligns technical, clinical, operational, and subcontractor organizations, anticipates delivery risks, coordinates workforce and resource needs, and maintains accountability across teams and partners. The position requires a hybrid work arrangement within the National Capital Region (NCR) and an active U.S. Government Secret security clearance.

Requirements

  • Project Management Professional (PMP) certification.
  • 10+ years of federal health IT program leadership experience.
  • Prior executive-level experience supporting the Defense Health Agency (DHA) or Military Health System (MHS).
  • Active U.S. Government Secret security clearance.

Nice To Haves

  • ITIL 4.
  • Experience leading multi-vendor services within a Service Integration and Management (SIAM) framework.
  • Prior Chief Information Officer (CIO) or equivalent executive IT leadership experience.

Responsibilities

  • Lead overall program execution, performance, and accountability across a complex federal healthcare environment.
  • Oversee program transition, service readiness, and coordinated delivery of program commitments.
  • Serve as a primary program-level point of contact for Government stakeholders, lead executive reviews, and manage key escalations.
  • Oversee performance reporting, corrective actions, and contractual results, and identify opportunities to strengthen service delivery.
  • Coordinate technical, clinical, operational, and subcontractor organizations to meet program objectives.
  • Anticipate delivery risks, coordinate workforce and resource needs, and maintain accountability across multiple teams and partners.

Benefits

  • Company-supported certifications aligned with current and future program work.
  • Career-development and leadership opportunities.
  • 401(k) with 100% match up to 6%.
  • Medical, dental, vision, life, and disability coverage.
  • Generous PTO and paid holidays.
  • Home-office equipment and remote-work support.
  • Fitness and wellness reimbursement.
  • Weekly pay and team events.
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