Training Operations Coordinator

Conduent Business Services, LLC•Indianapolis, IN

11d•Onsite

About The Position

The Training Operations Coordinator supports daily onsite training operations in Indianapolis, Indiana. The role manages class rosters and schedules, prepares training rooms, and communicates with instructors and client contacts. It requires strong organization, attention to detail, and the ability to manage multiple tasks in an onsite environment. The position is scheduled Monday through Friday, 8:00 AM to 5:00 PM EST, with no weekends. Pay is estimated at $20 per hour; actual compensation may vary based on factors such as location, experience, and performance, and the position may be eligible for a business-need-based bonus or incentive. Paid training is provided. Health benefits for the employee and family, including medical, dental, and vision, begin on day one.

Requirements

Must be 18 years or older.
Must be able to pass a background and drug screening.
Must have a high school diploma or GED.
Strong communication and problem-solving skills.
Experience with Microsoft Office applications.
Excellent attention to detail and organizational skills.
Effective time management and ability to meet tight deadlines.
Ability to work independently and manage changing priorities.
Ability to work onsite and provide hands-on support.

Nice To Haves

Experience with Learning Management Systems (LMS).
Previous experience in training coordination or administrative support.
Familiarity with class scheduling, rosters, and room reservations.

Responsibilities

Monitor the training mailbox and review class rosters for accuracy.
Confirm instructors and classes are properly scheduled and set up.
Request roster corrections and assist with creating or updating classes.
Inspect training rooms for cleanliness, proper setup, and working technology.
Submit work orders for maintenance or equipment issues.
Coordinate food orders for longer training sessions.
Update room reservations based on class size and scheduling changes.
Respond to emails, maintain records, and complete filing as needed.
Monitor onsite classes to ensure operations run smoothly.
Assist client contacts with training-related questions and requests.
Complete required Conduent and client training updates.
Lift and move items weighing up to 50 pounds when necessary.

Benefits

Paid training.
Medical, dental, and vision benefits for employees and their families beginning on day one.
Health insurance coverage.
Voluntary dental and vision programs.
Life and disability insurance.
Retirement savings plan.
Paid holidays.
Paid time off (PTO), vacation, and/or sick time.
May be eligible for a bonus or incentive based on business need.
Growth opportunities.
Supportive team environment.