Training & Onboarding Coordinator
About The Position
The Training & Onboarding Coordinator contacts interested applicants and caregivers, explains the hiring process, and schedules interview and training appointments. The role executes training and onboarding processes and contacts caregivers about required compliance certifications and recertifications. It requires strong organization, attention to detail, interpersonal skills, and customer service aptitude. The position welcomes individuals, clients, applicants, and caregivers; completes admissions and paperwork and enters information digitally; schedules consultations and intake procedures; responds to phone and email inquiries; and professionally addresses concerns. It also performs clerical tasks, participates in distributing bi-weekly checks, follows company regulations and policies, and completes other job-related duties as assigned. The schedule is Monday through Friday, 9 a.m. to 5 p.m., for 40 hours per week.
Requirements
- Strong affinity for customer service.
- Excellent organizational and time-management skills.
- Great communication skills.
- Proficient computer literacy.
- High school diploma or equivalent.
- 24-hour Online Caregiverlist training certificate.
- Past experience in intake or medical office administration.
Responsibilities
- Welcome individuals, clients, applicants, and caregivers to the company.
- Train and complete admissions and paperwork, and enter the information digitally.
- Schedule appointments for consultations and intake procedures.
- Answer phone and email inquiries.
- Address client, applicant, and caregiver complaints or concerns professionally.
- Perform clerical work, such as filing, copying, or faxing.
- Participate in the distribution of bi-weekly checks.
- Comply with company regulations and policies.
- Perform other job-related duties as assigned.
- Contact interested applicants and caregivers to detail the hiring process and schedule interview and training appointments.
- Contact caregivers concerning compulsory compliance certifications and recertifications.
- Execute training and onboarding processes.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
