Training Manager

DHL Supply Chain•Whiteland, IN

About The Position

The Training Manager administers and facilitates training and development programs to ensure DHL Supply Chain team members are trained in accordance with corporate, OSHA, and legislative guidelines. The role supports team member activities and maintains documented processes that meet company, regulatory, and corporate requirements. The manager oversees the Regional Training Center’s training calendar, programs, events, records, metrics, and budget. The position works closely with safety, recruiting, operations, functional support, Learning and Development, HR, and campus business partners to deliver effective onboarding and other training. It also provides leadership and coaching to training supervisors and reports on training center activity and performance to business leaders.

Requirements

Bachelor’s degree or equivalent work experience.
At least 3 years of experience in a supervisor or management role.

Nice To Haves

At least 3 years of experience in the logistics or manufacturing industry.

Responsibilities

Administer and facilitate training and development programs in accordance with corporate, OSHA, and legislative guidelines.
Support team member activities and ensure processes are documented to meet company, regulatory, and corporate requirements.
Develop, maintain, and publish the annual Training Center training calendar.
Facilitate HS&E, MHE, CSCS, onboarding best practice, and other key organizational training programs.
Develop and update internal training procedures, materials, manuals, and user guides to meet corporate onboarding requirements.
Plan, schedule, and coordinate training events for campus locations, including start-ups.
Leverage learning technologies to manage Training Center team growth and development.
Assess ongoing training needs using various formats.
Work with the Campus Field Safety Manager on relevant safety changes and initiatives.
Develop, track, and report training metrics to assess Regional Training Center effectiveness.
Maintain systems for managing training records.
Maintain financial allocation documentation for training invoicing and coordinate and manage the weekly allocation/reclassification process.
Work with recruiting, operations, and functional support teams to ensure effective delivery of weekly onboarding training.
Lead and coach training supervisors in Safety, Quality, and CSCS Foundations training.
Build and maintain working relationships with the Learning and Development Team, local operations management, HR, and recruiting to support training quality and resolve issues.
Provide quarterly updates to business leaders and campus business partners on training center activity, throughput, issues, and concerns.
Oversee the Training Center financial budget.