Training Manager

JCB•Pooler, GA

2d•Onsite

About The Position

The Training Manager develops, implements, and manages the training strategy for JCB’s Savannah manufacturing operations. Working with plant leadership, Human Resources, Environmental Health and Safety, Quality, Engineering, Operations, and other teams, this hands-on leader identifies workforce capability needs and delivers training that supports safety, quality, operational excellence, leadership development, regulatory compliance, and employee growth. The role oversees plant-wide training execution, establishes consistent standards, measures program effectiveness, and ensures employees are equipped to perform their jobs safely and successfully. The manager leads manufacturing training, onboarding, employee development, trainer and leadership development, instructional design and delivery, training administration, compliance, measurement, and external partnerships. The role personally designs and facilitates instructor-led, virtual, web-based, and on-the-job learning; coaches leaders and trainers; maintains training records and qualification documentation; and reports progress and recommendations to plant leadership. The position is onsite in a manufacturing/factory environment in Pooler, Georgia, where noise, temperature changes, dust, and production conditions may be present. The schedule must be flexible and includes Friday through Sunday, 6 a.m. to 6 p.m.

Requirements

Bachelor’s degree in Human Resources, Organizational Development, Education, Business, Operations Management, Industrial Technology, or a related field.
Three to five years of relevant experience in training, learning and development, organizational development, or workforce development.
At least two years of experience supporting manufacturing, industrial, production, distribution, or a related operational environment.
Experience designing, facilitating, and evaluating employee training programs.
Experience partnering with operational leaders to identify skill gaps and implement training solutions.
Demonstrated experience managing multiple projects, priorities, and stakeholders.
Proficiency with Microsoft Office applications and training-related technology.
Strong knowledge of learning and development practices, adult-learning principles, and instructional design.
Ability to translate operational requirements into practical, engaging, and measurable training programs, and understanding of training needs in manufacturing or industrial settings.
Excellent facilitation, presentation, public speaking, and written communication skills; ability to design and deliver leadership, technical, interpersonal, communication, customer-service, and team-development training.
Strong coaching, consulting, relationship-building, project-management, planning, prioritization, and organizational skills, including the ability to influence without relying solely on direct authority.
Ability to analyze training data, assess program effectiveness, make informed recommendations, and manage competing priorities in a fast-paced production environment.
Attention to detail; ability to maintain accurate records and handle confidential information appropriately.
Proficiency in instructor-led, web-based, virtual, blended, and on-the-job training methods, with knowledge of current learning technologies and modern delivery methods.
Commitment to safety, quality, accountability, teamwork, continuous improvement, and employee development; ability to collaborate across functions, organizational levels, and shifts.
Must pass any drug screens, background checks, and pre-employment tests conducted in accordance with applicable law.
Must be able to work a flexible schedule, including Friday through Sunday, 6 a.m. to 6 p.m.
Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 50 pounds; must perform continuous, repetitious physical activities, keep pace with production, and push or pull with reasonable force.
Must be able to grasp or pinch small items; reach out and up; turn the wrist; and bend, stoop, climb, kneel, and stand for extended periods.
Must be able to work in multiple climates, including hot and cold temperatures and dusty environments.

Nice To Haves

Master’s degree in Human Resources, Organizational Development, Education, Business, or a related field.
Five to seven years of progressive training, manufacturing, or workforce-development experience.
Previous experience leading a training function, team, or plant-wide learning program.
Experience developing manufacturing onboarding, technical qualification, on-the-job training, or train-the-trainer programs.
Experience using a learning management system or other digital training platform.
Experience supporting multiple shifts or a large hourly workforce.
Knowledge of continuous-improvement principles and structured problem-solving methods.
Bilingual fluency in English and Spanish, with the ability to communicate and facilitate training effectively in both languages.

Responsibilities

Develop and execute a plant training strategy aligned with operational priorities, workforce needs, and organizational objectives.
Partner with functional leaders to identify training gaps, set priorities, recommend learning solutions, and advise on resource needs and workforce capability risks.
Create annual and ongoing training plans supporting production, new-hire readiness, employee development, and business growth.
Develop and oversee manufacturing training programs, onboarding, role-based plans, skills matrices, certification requirements, and cross-training programs.
Partner with Operations, Quality, Engineering, and Safety to create and maintain standardized training materials, work instructions, job aids, and qualification requirements.
Ensure employees are trained and qualified before independently performing assigned work, and support training for equipment, process, product, and organizational changes.
Improve the new-hire orientation and manufacturing onboarding experience in partnership with Human Resources and Operations.
Develop employee and leadership pathways, succession support, and targeted development opportunities; design and deliver leadership and interpersonal programs as needed.
Select, develop, coach, and evaluate trainers, subject-matter experts, and on-the-job trainers; establish expectations and qualification standards for those who deliver training.
Provide leaders with tools to reinforce training, evaluate proficiency, and address performance gaps; facilitate train-the-trainer programs.
Design and facilitate instructor-led, virtual, web-based, blended, and on-the-job training using adult-learning and instructional-design principles.
Develop training materials, facilitator guides, participant materials, presentations, assessments, job aids, and reference tools; incorporate practice, knowledge checks, demonstrations, and performance assessments.
Keep training materials current, accurate, accessible, and aligned with approved procedures; coordinate translation or bilingual delivery when appropriate.
Maintain accurate training, qualification, attendance, completion, and certification records that support internal requirements, regulatory expectations, quality standards, and audit readiness.
Monitor completion and communicate gaps or risks to leaders; establish and review metrics for participation, retention, qualification progress, effectiveness, and operational impact.
Prepare and present training updates, progress reports, and recommendations to plant leadership; support internal and external audits with training documentation.
Manage training resources and external providers within approved budget expectations; identify and evaluate consultants, vendors, educational institutions, and providers, and build relevant partnerships.
Perform other duties as assigned.