Training Manager

DPDHL•Whiteland, IN

About The Position

The Training Manager administers and facilitates training and development programs to ensure DHL Supply Chain Team Members are trained in accordance with corporate, OSHA, and legislative guidelines. The role supports Team Member activities and ensures processes are documented to meet company, regulatory, and corporate requirements. The manager oversees the Regional Training Center’s training programs, scheduling, records, metrics, and budget. The position works with safety, recruiting, operations, functional support, Learning and Development, HR, and campus business partners to deliver effective training and resolve issues. It also provides leadership and coaching to training supervisors and updates business leaders quarterly on Training Center activity, throughput, issues, and concerns. The organization describes its environment as business casual, with a focus on teamwork, associate development, training, and continuous improvement.

Requirements

Bachelor’s degree or equivalent work experience.
At least 3 years of experience in a supervisor or management role.

Nice To Haves

At least 3 years of experience in the logistics or manufacturing industry.

Responsibilities

Develop, maintain, and publish the annual training calendar for the Training Center.
Facilitate HS&E, MHE, CSCS, onboarding best-practice, and other key organizational training programs.
Develop and update internal training procedures, materials, manuals, and user guides to meet corporate onboarding requirements.
Oversee planning, scheduling, and coordination of training events for campus locations, including start-ups.
Use learning technologies to manage Training Center Team growth and development.
Assess ongoing training needs using various formats.
Work with the Campus Field Safety Manager on relevant safety changes and initiatives.
Develop, track, and report training-effectiveness metrics for the Regional Training Center.
Ensure systems are in place to maintain and manage training records.
Maintain financial allocation documentation for training invoicing and coordinate and manage the weekly allocation/reclassification process.
Work with recruiting, operations, and functional support teams to ensure effective delivery of weekly onboarding training.
Lead and coach training supervisors in Safety, Quality, and CSCS Foundations training to support program effectiveness.
Build and maintain working relationships with the Learning and Development Team, local operations management, HR, and recruiting teams to support training quality and issue resolution.
Update business leaders and campus business partners quarterly on Training Center activity, throughput, issues, and concerns.
Oversee the Training Center financial budget.