Training Manager

Menzies Aviation Careers•Orlando, FL

About The Position

The Training Manager plans, coordinates, directs, develops, and conducts employee training programs. The role works with management to identify training needs related to changes in policies, procedures, regulations, and technologies; develops instructional outlines and selects appropriate teaching methods and aids; and delivers training in areas such as employee orientation, on-the-job training, health and safety, refresher training, upgrading, and retraining. The position also evaluates trainee progress and training effectiveness, monitors trained employees, supports field personnel, participates in audits by outside sources, and maintains employee training files and airline manuals. Other duties may be assigned by management. The employee is responsible for taking reasonable care of their own and others’ health, safety, and wellbeing and following workplace safety information, training, rules, and procedures. The company prohibits misuse of alcohol and drugs and conducts regular testing under its Substance Misuse Policy. The role carries supervisory responsibilities in accordance with organizational policies and applicable laws. The position requires frequent interaction and communication, the ability to prioritize and work well under pressure, computer literacy, and willingness to work flexible shifts. A valid state driver’s license is required. A bachelor’s degree or three to five years of related experience and/or training, or an equivalent combination, is specified. The job may involve frequent standing, walking, sitting, handling objects or controls, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and talking or hearing; occasional lifting or moving of up to 50 pounds; and exposure to vibration, loud noise, moving mechanical parts, heights, outdoor weather, fumes or airborne particles, extreme temperatures, and electrical-shock risk.

Requirements

Excellent interpersonal and communication skills.
Ability and willingness to work flexible shifts.
Computer literacy.
Bachelor’s degree from a four-year college or university, or three to five years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, FAA documentation, professional journals, and government regulations.
Ability to write routine reports and correspondence.
Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts and apply basic algebra and geometry concepts.
Ability to solve practical problems and interpret written, oral, diagrammatic, or scheduled instructions where limited standardization exists.
Valid state driver’s license.
Ability to effectively prioritize, maintain excellent attendance, and work well under pressure.
Professional etiquette.
Ability to meet the stated physical demands, including occasionally lifting or moving up to 50 pounds, with reasonable accommodations where applicable.

Responsibilities

Consult with management to identify employee training needs related to changes in policies, procedures, regulations, and technologies.
Develop teaching outlines and select instructional methods, including individual or group instruction, lectures, demonstrations, conferences, meetings, and workshops.
Select or develop teaching aids, including handbooks, demonstration models, multimedia aids, computer tutorials, and reference materials, using company-supplied materials.
Conduct training sessions covering new employee orientation, on-the-job training, health and safety, refresher training, upgrading, and retraining displaced workers.
Test trainees to measure progress and evaluate training effectiveness.
Report on the progress of employees during training periods.
Monitor the performance of trained personnel.
Act as a point of contact for field personnel.
Participate in audits by outside sources.
Maintain and update employee training files and airline manuals.
Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
Perform other duties as assigned by management.
Take reasonable care of personal and others’ health, safety, and wellbeing and follow workplace health and safety information, training, rules, and procedures.