Training Manager

Transportation Security Administration•Fort Worth, TX
•Onsite

About The Position

The Training Manager position is located at Dallas/Fort Worth International Airport (DFW) with the Transportation Security Administration (TSA), Department of Homeland Security (DHS). The role plans and oversees airport training and certification, ensuring required Transportation Security Officer (TSO) training is coordinated and completed at hub and/or spoke airports within the assigned jurisdiction. The Training Manager develops the airport's annual training plan, briefs the Federal Security Director (FSD) and other management on workforce training status, and coordinates training for Security Training Instructors (STI) and Assistant Training Instructors (ATI). The position also coordinates instructor and Training Technician (TT) schedules with screening and scheduling operations leadership, communicates training updates and management decisions, and ensures compliance with the Aviation and Transportation Security Act, TSA management directives, and local procedures. The role evaluates training programs and identifies staffing, equipment, and other resource needs, working with relevant organizational entities to obtain resources. It facilitates airport-wide training, supports FSD staff training, and partners with special-program instructors, including Behavioral Detection Officer and Bomb Appraisal Officer instructors, to provide a comprehensive and cohesive program. This position serves as a first-line supervisor and may supervise employees performing special-program work or serve as supervisor-in-charge of an assigned airport or other transportation terminal. Supervisory duties include assigning and reviewing work, setting priorities, evaluating performance, approving leave, coaching and developing employees, recommending corrective or disciplinary action, resolving routine problems, and coordinating with external customers as needed. Managerial responsibilities include communicating strategic objectives, assigning responsibilities, monitoring performance, developing employee capabilities, and taking, recommending, or approving corrective or disciplinary actions as appropriate.

Requirements

  • U.S. Citizenship or U.S. National status.
  • Successful completion of a favorable background investigation.
  • Selective Service registration, if required.
  • Unless previously completed, successful completion of a one-year supervisory trial period.
  • One year of specialized experience at the SV-H or GS-12 level in Federal service, or equivalent private-sector experience.
  • Specialized experience includes serving as a liaison on training matters with management officials and other program offices; assisting with briefings on training-development issues; assisting management officials with planning, directing, scheduling, evaluating, and integrating training and professional-development products; and carrying out and improving training programs.
  • Meet the qualification requirements no later than the vacancy announcement closing date.

Responsibilities

  • Plan and ensure the development and implementation of training schedules that meet TSA training and certification goals.
  • Develop the airport's annual training plan.
  • Ensure required TSO training is coordinated, conducted, and completed at hub and/or spoke airports within the assigned jurisdiction.
  • Brief the FSD and other management staff on workforce training status.
  • Coordinate training for STIs and ATIs to ensure they are prepared and capable of instructing.
  • Coordinate STI/ATI and TT schedules with the Assistant Federal Security Director of Screening and the Scheduling Operations Officer to meet work requirements.
  • Disseminate updates and management decisions that affect training.
  • Ensure training compliance with the ATSA, TSA Management Directives, and local procedures.
  • Evaluate training programs to determine staffing, equipment, and other resource needs, and work with organizational entities to obtain those resources.
  • Facilitate and coordinate airport training, support FSD staff training, and partner with special-program training instructors to develop and deliver a comprehensive, cohesive program.
  • Assign work, set priorities, and review and evaluate subordinates' work and performance.
  • Approve leave; coach and develop employees; and recommend corrective or disciplinary actions.
  • Resolve routine problems affecting organizational objectives and coordinate with customers outside the immediate organization when required.
  • Supervise employees performing special-program work and serve as supervisor-in-charge of an assigned airport or other transportation terminal when required.
  • Plan and communicate strategic vision and objectives, assign tasks and responsibilities, monitor and evaluate performance, develop employee capabilities, and take, recommend, or approve corrective or disciplinary actions as appropriate.

Benefits

  • Health, dental, vision, life, and long-term care insurance
  • Retirement plan
  • Thrift Savings Plan
  • Flexible Spending Account
  • Employee Assistance Program
  • Personal leave days
  • Paid federal holidays
  • Flexible work schedules may be available
  • Situational telework may be permitted under departmental policy
  • Tuition reimbursement may be available
  • Transportation subsidies may be available
  • Uniform allowance may be available
  • Health and wellness programs may be available
  • Fitness centers may be available
  • Employee training and developmental opportunities
  • Disabled veteran leave for eligible employees
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