Training Manager

DHL (Supply Chain)•Memphis, AL

24d

About The Position

The Training Manager administers and facilitates training and development programs to ensure DHL Supply Chain team members are trained in accordance with corporate, OSHA, and legislative guidelines. The role supports team member activities and ensures processes are documented to meet company, regulatory, and corporate requirements. The position oversees the Training Center's programs, operations, budget, records, metrics, and onboarding training, while working with safety, operations, recruiting, HR, and Learning and Development teams. The assignment is for one year, with an anticipated end date of October 2027. The schedule is Monday through Friday on first shift; facility operations run 24/7.

Requirements

Bachelor’s degree or equivalent work experience.
At least 3 years of experience in a supervisor or management role.

Nice To Haves

At least 3 years of experience in the logistics or manufacturing industry.

Responsibilities

Develop, maintain, and publish the annual training calendar for the Training Center.
Facilitate HS&E, MHE, CSCS, onboarding best-practice, and other key organizational training programs.
Develop and update internal training procedures, materials, manuals, and user guides to meet corporate onboarding training requirements.
Plan, schedule, and coordinate training events for campus locations, including start-ups.
Use learning technologies to manage Training Center team growth and development.
Assess ongoing training needs using various formats.
Work with the Campus Field Safety Manager on relevant safety changes or initiatives.
Develop, track, and report training effectiveness metrics for the Regional Training Center.
Ensure systems are in place to maintain and manage training records.
Maintain financial allocation documentation for training invoicing and coordinate and manage the weekly allocation/reclassification process.
Work with recruiting, operations, and functional support teams to ensure effective delivery of weekly onboarding training.
Lead and coach training supervisors in Safety, Quality, and CSCS Foundations training to ensure program effectiveness.
Build and maintain working relationships with the Learning and Development Team, local operations management, HR, and recruiting teams to support quality training and resolve issues.
Provide quarterly updates to business leaders and campus business partners on Training Center activity, throughput, issues, and concerns.
Oversee the Training Center's financial budget.