Training Manager, Technical and Product Development (Houston, Hybrid)

Balco, Inc.•Houston, TX

1d•Hybrid

About The Position

RectorSeal is seeking an experienced Training Manager, Technical and Product Development to lead the evolution of its training organization. Based in the Houston area, this hybrid role develops, delivers, and expands training programs for employees, distributors, contractors, customers, and channel partners across HVAC, plumbing, electrical, and construction product portfolios. The role connects Technical Services, Product Management, Marketing, and Sales to create consistent, scalable learning experiences that support product knowledge, customer success, and business growth. Initially an individual contributor, the Training Manager will establish a long-term training strategy and build the foundation for a future team of trainers, coordinators, and learning specialists. As the organization grows, the role will provide leadership, mentorship, and direction to the expanding team. The position combines technical and product training expertise with learning and development, instructional design, training program management, organizational growth, and leadership. The role oversees training strategy and department development; program design and delivery; learning technology and LMS administration; cross-functional alignment; training operations and reporting; and the development of future training personnel. It also represents RectorSeal at industry and customer events and may require travel of up to 20%.

Requirements

Bachelor's degree in Education, Business, Engineering, Marketing, Organizational Development, Communications, or a related field.
At least seven years of experience in product training, technical training, corporate learning, instructional design, or related disciplines.
Demonstrated success developing and delivering training programs for technical and non-technical audiences.
Experience creating training content across multiple delivery methods and platforms.
Experience with Learning Management Systems (LMS) and digital learning technologies.
Ability to travel up to 20%.
Strong presentation, facilitation, and public speaking skills.
Strong organizational, project management, analytical, and communication skills.

Nice To Haves

Three or more years of supervisory, management, or training leadership experience.
Experience building, expanding, or transforming a corporate training department or learning function.
Experience in HVAC, plumbing, electrical, manufacturing, industrial, or construction-related industries.
Knowledge of adult learning methodologies and instructional design principles.
LMS administration and learning analytics experience.
Experience developing certification programs and continuing-education offerings.
Professional certifications in learning and development, instructional design, project management, or related fields.

Responsibilities

Develop and execute a comprehensive training strategy aligned with company objectives and growth initiatives.
Establish the structure, processes, standards, and operating procedures for the training organization, and maintain a multi-year roadmap for program expansion and capability development.
Identify training opportunities to improve employee competency, product adoption, customer engagement, and business performance; recommend future staffing, resources, and technology investments.
Advise leadership on organizational learning, workforce development, and training effectiveness.
Design, develop, and maintain product, technical, sales, marketing, distributor, contractor, customer, certification, and continuing-education training programs.
Create structured learning pathways for technical and non-technical audiences, using instructor-led, virtual, hybrid, self-paced, and on-demand formats.
Produce and maintain training presentations, participant guides, technical documentation, instructional videos, e-learning modules, certification programs, and digital learning assets; ensure content is current, technically accurate, and aligned with company branding and product positioning.
Serve as primary administrator and strategic owner of the Learning Management System (LMS); expand digital learning offerings, evaluate and implement learning technologies, and maintain digital libraries and self-service resources.
Use analytics and reporting tools to measure training participation, effectiveness, and business impact.
Deliver in-person and virtual training, technical workshops, product certifications, webinars, and educational events to employees, distributors, contractors, customers, and channel partners.
Support product launches with effective training programs and resources, and represent RectorSeal at trade shows, distributor meetings, customer events, industry associations, and training conferences.
Communicate complex technical concepts clearly to audiences with varying levels of experience.
Collaborate with Technical Services, Product Management, Marketing, Sales, Engineering, Customer Success, Quality, and other stakeholders to align training with product launches, strategic priorities, customer needs, and consistent technical and commercial messaging.
Oversee training schedules, event coordination, participant registration, training records, reporting, certification records, compliance documentation, and continuing-education requirements.
Track metrics, develop effectiveness and impact reports, manage training budgets and vendor relationships as needed, and establish key performance indicators and reporting processes.
Build the foundation for a scalable training organization; assist with recruiting, onboarding, mentoring, and developing future training personnel.
Establish performance standards, quality expectations, and career development pathways for training staff, and foster a culture of continuous learning, innovation, and professional development.