Training Manager, Technical and Product Development (Houston, Hybrid)

CSW Industrials•Houston, TX

18h•Hybrid

About The Position

RectorSeal is seeking an experienced Training Manager, Technical and Product Development to lead the evolution of its training organization. Based in the Houston area, this hybrid role develops, delivers, and expands training for employees, distributors, contractors, customers, and channel partners across HVAC, plumbing, electrical, and construction product portfolios. It connects Technical Services, Product Management, Marketing, and Sales to deliver consistent, scalable learning experiences that build product knowledge, customer success, and business growth. The role will establish RectorSeal’s training strategy, programs, processes, platforms, and certification pathways. Initially an individual contributor, the manager will lay the groundwork for a future team of trainers, coordinators, and learning specialists, and provide leadership and mentorship as the organization expands. The position oversees the development and delivery of technical, product, sales, marketing, customer, and partner education through instructor-led, virtual, hybrid, self-paced, and on-demand formats. It owns the Learning Management System and digital learning resources, measures training participation and impact, collaborates with cross-functional stakeholders, manages training operations and resources, and builds a culture of continuous learning.

Requirements

Bachelor’s degree in Education, Business, Engineering, Marketing, Organizational Development, Communications, or a related field.
At least seven years of experience in product training, technical training, corporate learning, instructional design, or a related discipline.
Demonstrated success developing and delivering training programs for technical and non-technical audiences.
Experience creating training content across multiple delivery methods and platforms.
Experience with Learning Management Systems (LMS) and digital learning technologies.
Ability to travel up to 20%.
Strong presentation, facilitation, and public speaking skills.
Strong organizational, project management, analytical, and communication skills.

Nice To Haves

Three or more years of supervisory, management, or training leadership experience.
Experience building, expanding, or transforming a corporate training department or learning function.
Experience in HVAC, plumbing, electrical, manufacturing, industrial, or construction-related industries.
Knowledge of adult learning methodologies and instructional design principles.
LMS administration and learning analytics experience.
Experience developing certification programs and continuing education offerings.
Professional certifications in learning and development, instructional design, project management, or related fields.

Responsibilities

Develop and execute a comprehensive training strategy aligned with company objectives and growth initiatives.
Establish the training organization’s structure, processes, standards, and operating procedures, and maintain a multi-year roadmap for program and capability development.
Identify training opportunities to improve employee competency, product adoption, customer engagement, and business performance; advise leadership on organizational learning and workforce development.
Recommend future staffing, resources, and technology investments for the training function.
Design, develop, and maintain product, technical, sales, marketing, distributor, contractor, customer, certification, and continuing education programs.
Create structured learning pathways and training materials, including presentations, participant guides, technical documentation, videos, e-learning modules, certification programs, and digital learning assets.
Keep training content current, technically accurate, and aligned with company branding and product positioning.
Administer and strategically manage the company’s Learning Management System; evaluate and implement learning tools, content delivery systems, and other training technologies.
Develop and maintain digital training libraries, certification programs, and self-service learning resources; use analytics to measure participation, effectiveness, and business impact.
Deliver in-person and virtual training, technical workshops, product certifications, webinars, and educational events to employees, distributors, contractors, customers, and channel partners.
Support product launches with training programs and resources, and represent RectorSeal at trade shows, distributor meetings, customer events, industry associations, and training conferences.
Communicate complex technical concepts clearly to audiences with varying levels of experience.
Partner with Technical Services, Product Management, Marketing, Sales, Engineering, Customer Success, Quality, and other stakeholders to align training with product launches, business priorities, and customer needs.
Align technical and commercial messaging across training content and delivery channels, and serve as a training subject matter resource across the organization.
Oversee training schedules, event coordination, registration, records, and reporting; maintain certification records, compliance documentation, and continuing education requirements.
Track training metrics, prepare effectiveness and impact reports, manage budgets and vendor relationships as needed, and establish KPIs and reporting processes.
Build the foundation for a scalable training organization; assist with recruiting, onboarding, mentoring, and developing future training personnel.
Establish performance standards, quality expectations, and career development pathways for training staff, and foster continuous learning and collaboration across teams.