Training Lead, Revenue Management

Private Destinations•Miami, FL
•Hybrid

About The Position

The Revenue Management Training Lead is responsible for creating and maintaining training material for Revenue Management. This role involves working with Revenue Management Subject Matter Experts (SMEs) to gather and document best practices, design training modules and build onboarding plans for new analysts. The Training Lead will work closely with Associate Vice Presidents, Directors, Managers and Analysts in Revenue Management. At times, the role will also work with Data Scientists and need to build material to explain highly complex concepts.

Requirements

  • Bachelor's degree from an accredited institution in Data Science, Analytics, Statistics, Mathematics, Economics, Computer Science, Business or a closely related quantitative field.
  • At least 7 years of progressively responsible experience educating in quantitative fields (e.g., business analytics, data science, business intelligence, revenue management, pricing analytics).
  • Demonstrated experience teaching complex concepts to business analysts.

Nice To Haves

  • Experience in cruise or other travel / hospitality industry preferred.

Responsibilities

  • Create, organize, and maintain clear, accurate revenue management training materials, including presentations, job aids, reference guides, and other learning resources. Keep content current as processes, tools, and business practices evolve.
  • Collaborate with revenue management leaders and subject matter experts to identify, validate, and document best practices. Translate their expertise into consistent, practical training content that meets the needs of analysts and the broader revenue management organization.
  • Design structured training modules and onboarding plans for new revenue management analysts. Coordinate learning activities, assess understanding and effectiveness, gather feedback, and continuously improve the training experience.
  • Partner with revenue management and Data Science teams to convert complex analytical methods, pricing concepts, and models into easy-to-understand business language. Build polished materials that can be delivered effectively by this role or other presenters.

Benefits

  • Cruise and Travel Privileges for You and Your Family
  • Health Benefits
  • 401(k)
  • Employee Stock Purchase Plan
  • Training & Professional Development
  • Tuition & Professional Certification Reimbursement
  • Rewards & Incentives
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