Revenue Lead

ABM•Tustin, CA

About The Position

ABM is seeking a detail-oriented, customer-service-focused Revenue Lead to calculate cost-plus billing, manage square-foot billing, and review and validate fixed-fee billing. The role supports accurate invoicing, timely collections, and collaboration between Finance and Operations. It oversees collection coordination and the accuracy of contract data and billing inputs. The Revenue Lead manages cost-plus and rebillable supply billing, square-foot billing, and fixed-fee invoice validation. The role works with regional Operations, Finance, FP&A, Billing, Accounts Payable, Collections, and Sales to resolve discrepancies, support revenue recognition and reporting, mitigate revenue leakage, and improve billing processes. It also supports collections for assigned or high-risk regional accounts and escalates delinquent accounts when needed. The position is listed at 14201 Franklin Ave, Tustin, CA 92780. The stated pay range is $80,000–$100,000 per year; the posting notes that actual offers vary based on experience, skills, abilities, geographic location, and market data.

Requirements

  • 1–5 years of experience in billing, collections, or accounts receivable, preferably in a regional or multinational context.
  • Strong analytical skills and attention to detail.
  • Excellent communication and relationship-management skills.
  • Proficiency with financial systems and billing software.

Nice To Haves

  • Experience with Oracle Cloud Financials (OCF).
  • Experience with Enterprise Performance Management (EPM) or Smartview platforms.

Responsibilities

  • Manage cost-plus and rebillable supply billing by ensuring billable costs are captured, marked up, and invoiced according to contractual agreements.
  • Review monthly bill plans without invoices to verify unbilled data and billing-cycle completeness.
  • Oversee monthly collection of vacancy and occupancy data from clients or operators.
  • Monitor and spot-check QuickBase to ensure client-reported data is accurately reflected on invoices.
  • Review, validate, and approve fixed-fee invoices for pricing accuracy, documentation, and compliance with customer-specific requirements.
  • Partner with regional Operations teams to validate billable costs and align operational data with financial systems.
  • Work with Billing, Accounts Payable, and Collections to resolve discrepancies and support timely, accurate invoicing.
  • Monitor credit and rebill activity and help resolve invoice discrepancies promptly.
  • Align billing with service delivery and financial reporting deadlines to support timely revenue recognition.
  • Identify and address risks related to revenue leakage.
  • Partner with regional Finance teams and FP&A to support accurate accruals and financial reporting.
  • Assess billing and invoicing processes and recommend and implement improvements to accuracy, efficiency, and compliance.
  • Support collections for assigned or high-risk regional accounts and build relationships with local clients, considering cultural and market-specific factors.
  • Collaborate with regional Sales teams to resolve billing disputes and payment delays.
  • Escalate delinquent accounts professionally and promptly, including recommending legal action or third-party collections when necessary.
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