Revenue Management Senior Lead

IL LLP•Chicago, IL

11d•Hybrid

About The Position

The Revenue Management Senior Lead supports a subset of Global Practice Leaders (GPLs) by proactively managing backlog and revenue cycle outcomes for their Global Practice Group and providing revenue reporting and insights to inform decisions. The role serves as the lead revenue contact for GPLs and a key liaison to operational revenue cycle teams, leaders, and other Partners in the Practice. The Associate Director of Revenue Management relies on this role to identify and manage backlog challenges and support reporting for Firm management. Success requires a strong understanding of the practice, its clients, and the Firm’s revenue model, as well as sound judgment to identify risks, recommend practical solutions, and support sustained financial performance. The role serves as senior revenue advisor to the M&A and Private Equity Global Practice Group, guiding GPLs and partners on backlog, revenue risk, realization, and revenue cycle performance. It monitors client and matter financial performance across the matter lifecycle; coordinates resolution of revenue-related matters and escalations; and delivers reporting and actionable insights to practice and Firm leadership. The Senior Lead also reviews activity for major and complex clients and matters, identifies trends and mitigation opportunities, advances process improvements, and partners with practice and revenue cycle leaders on best practices for complex billing arrangements.

Requirements

Bachelor’s degree.
At least 10 years of relevant revenue cycle management experience.
Experience working in the legal industry or a similar professional services company.
Demonstrated technical and analytical skills within the candidate’s professional background.
Strong organizational skills and attention to detail.
Good judgment.
Strong interpersonal communication skills.
Strong analytical and problem-solving skills.
Ability to work harmoniously and effectively with others.
Ability to preserve confidentiality and exercise discretion.
Ability to work under pressure.
Ability to manage multiple projects with competing deadlines and priorities.

Nice To Haves

Degree in Accounting or Finance.
Legal industry experience.
Experience working cross-functionally.
Exposure to process improvement or design.

Responsibilities

Advise the M&A and Private Equity Global Practice Group’s leaders and partners on backlog, revenue risk, realization, and overall revenue cycle performance.
Monitor client and matter financial performance throughout the matter lifecycle, identifying risks, deviations from agreed billing arrangements, and compliance issues under Firm policies.
Serve as the primary point of contact for revenue-related matters and escalations for the practice group, driving timely resolution and coordinating across Billing, Pricing, Collections, Accounting, and other relevant teams.
Deliver actionable reporting and insights to practice and Firm leadership to support decisions about backlog, billing, collections, write-offs, realization, and financial performance.
Review revenue activity for the group’s largest and most complex clients and matters, identifying trends, risks, and opportunities to improve performance.
Escalate issues and facilitate their resolution with GPLs and revenue cycle leaders.
Identify mitigation strategies that reduce financial exposure and support practice objectives.
Identify and advance process improvements that enhance efficiency, strengthen coordination across teams, and improve the revenue cycle experience for the practice group.
Partner with GPLs and revenue cycle leaders to develop and implement best practices for complex billing arrangements, including milestone billing tied to deal closings, alternative fee arrangements, and busted-deal discounts.