Training Facilitator & Coordinator

Renasant Bank • Nashville, TN

25d • Onsite

About The Position

The Training Facilitator/Coordinator position will be responsible for designing, implementing, and evaluating training programs to include technical, bank regulations, policies and procedures, etc. and will be capable of delivering all assigned programs to audiences at all levels of the Bank. The Training Facilitator/Coordinator must be skilled at facilitation, presenting and recognizing various learning styles, and adjusting to meet individual needs. The Training Facilitator/Coordinator will excel in planning, organization, decision making, and reporting skills.

Requirements

• High school diploma or equivalent required
• Minimum of 2 years of banking and/or learning and development experience
• Proven presentation, curriculum development/delivery, and facilitation skills
• Strong planning and organizational skills
• Advanced decision making and reporting skills
• Exceptional written and verbal communication skills
• Advanced knowledge in financial institution’s operations, policies and procedures, banking regulations, product delivery, etc.
• Proficient in computer skills and using Zoom (or other virtual communications technology), Microsoft Office (including Word, Excel, PowerPoint), Adobe Acrobat, or similar programs
• Must travel to all Bank facilities as needed

Nice To Haves

• Bachelor’s degree is preferred

Responsibilities

• Work with Training Director and the Bank’s management team to understand policies, procedures, regulations, business initiatives, and technology. Assess training needs and develop programs to match these needs
• Effectively communicate with managers/supervisors about training needs and the performance of bank associates
• Coordinate all training (i.e., instructor led courses, computer based learning, webcasts, schools, conferences, etc.) for the Bank
• Facilitate training sessions (i.e., instructor led, webcast/conference call, on-the-job training, etc.)
• Maintain the training history records and reports as required (i.e., course content, number of attendees, evaluation results, vendors, etc.)
• Administer the learning management software to register, assign, and evaluate employee learning curriculum
• Perform other related duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED