Training Coordinator

Securitas Security Services•New Albany, OH

About The Position

The Training Coordinator plans, delivers, and tracks training for security personnel, with a primary focus on supervisors at construction sites and follow-up engagement with Security Officers. The role requires supervisory experience and demonstrated ability to develop and conduct training, as well as a background in training and safety. Reliable transportation is needed to travel between assigned sites and the office. Candidates will be interviewed and selected in coordination with Operations leadership. Training may take place on site during daytime, evening, and/or overnight hours, or a combination of these. The coordinator trains employees and job candidates through orientation, mandatory licensing and on-the-job training, and instruction in health and safety practices. The role supports compliance with legally mandated, contractual, and company training requirements and documents training for licensing and client-contract purposes. The coordinator works with managers and supervisors to identify training needs and approaches, develops schedules with management, and coordinates activities around client service schedules. Training methods may include individual and group instruction, self-study, lectures, demonstrations, simulations, role-playing, and computer-based training. The coordinator also organizes instructional materials, maintains records, prepares reports, and monitors trainee progress and training performance. Other similar tasks may be assigned. The position pays $24.00 per hour, increasing to $25.00 per hour after 90 days. The scheduled shift is 09:00–17:00, 40 hours per week, Monday through Friday, with flexibility as needed. Travel areas include New Albany, Millersport, Lewis Center, Johnstown, and sometimes Dublin.

Requirements

  • At least 2 years of supervisory experience and demonstrated skills in developing and conducting training.
  • Background in training and safety.
  • At least 2 years of experience in the security industry, or an equivalent combination of education and experience sufficient to perform the essential functions, as determined by the company. Additional relevant experience may substitute for required education.
  • Reliable transportation to travel between sites and the office as needed.
  • If required for an assignment, ability to meet and continue to meet applicable state, county, and municipal Security Officer licensing requirements.
  • Knowledge of training techniques suited to different learning styles.
  • Ability to use audiovisual equipment and personal computers.
  • Ability to identify training needs.
  • Oral and written communication, presentation, and group facilitation skills.
  • Knowledge of, or ability to learn, security services and operations.
  • Planning, organizing, record maintenance, and project coordination skills.
  • Skill in observation, coaching, and providing employee feedback.
  • Strong interpersonal skills and ability to interact effectively with employees at various levels and across diverse cultures.
  • Strong customer service and results orientation.

Responsibilities

  • Plan, deliver, and track training for security personnel, especially supervisors at construction sites, and follow up with Security Officers.
  • Train employees and job candidates through new employee orientation, mandatory licensing training, on-the-job training, and health and safety instruction.
  • Ensure compliance with legally mandated, contractual, and company-mandated training requirements, and document training for licensing and client-contract purposes.
  • Consult managers and supervisors to determine training needs and approaches.
  • Develop training schedules with management and coordinate activities to avoid conflicts with client service schedules.
  • Use appropriate instructional methods, including individual and group training, self-study, lectures, demonstrations, simulations, role-playing, and computer-based training.
  • Organize training manuals, reference materials, testing and evaluation materials, multimedia visual aids, and other educational materials.
  • Maintain records and prepare reports to evaluate training activities and monitor trainee progress.
  • Perform other tasks and duties of a similar nature and scope as required for the assigned office.
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