Training Documentation Specialist

Compass Connections • San Antonio, TX

1d • Onsite

About The Position

Compass Connections is hiring a Training Documentation Specialist for its Heritage facility in San Antonio, Texas. The organization provides emergency shelter and group home placement for children while working toward family reunification. The role maintains training documentation and tracking systems, records staff training completion, identifies training non-compliance, and supports internal and external documentation audits. The specialist must meet applicable regulatory and agency requirements, maintain confidentiality, communicate professionally, and collaborate with staff and service providers. In foster care programs, the role also supports, encourages, and recruits foster parents.

The position pays $24.62 per hour and is scheduled Monday through Friday, 8 a.m. to 5 p.m., with flexible afternoons, weekends, and evenings as needed. Work on evenings, weekends, and holidays may be requested. Fluency in English and Spanish is required. A high school diploma or equivalent is required; a bachelor’s degree is preferred. First aid, CPR, and emergency behavior intervention certifications are listed. Two or more years of related experience and/or training are required; four or more years are preferred.

Employees must pass pre-employment and random drug screens and pre-employment and biennial criminal background checks, provide proof of work eligibility upon request, and receive an annual influenza vaccination or obtain an approved medical or religious exemption. New hires must provide proof of vaccination or exemption.

Requirements

• Fluency in English and Spanish.
• High school diploma or equivalent.
• At least two years of related experience and/or training.
• Pass a pre-employment drug screen and random drug screens during employment.
• Provide proof of work eligibility status upon request.
• Pass pre-employment and biennial criminal background checks.
• Respond sensitively and competently to the cultural and socio-economic characteristics of the service population.
• Work collaboratively with staff, service providers, and professionals.
• Organize and prioritize responsibilities and duties efficiently.
• Work in a fast-paced environment while maintaining emotional control and professional composure.
• Maintain the computer literacy required to perform the position’s responsibilities.
• Work effectively without intensive supervision, independently and as part of a multidisciplinary team.
• Demonstrate working knowledge of Compass Connections policies and procedures.
• Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a new hire.

Nice To Haves

• Bachelor’s degree from an accredited institution.
• Four or more years of related experience and/or training.
• First aid certification.
• CPR certification.
• Emergency behavior intervention certification.

Responsibilities

• Meet applicable federal and state regulatory guidelines and standards.
• Participate in scheduled meetings, in-service training, team decisions, and program operations as needed.
• Follow the organization’s professional and ethical standards, show respect for agency staff, children, and community members, and comply with the dress code.
• Maintain confidentiality concerning children and program operations.
• Communicate professionally by phone and face-to-face with agency staff, vendors, community members, and regulatory and contract staff.
• Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and other information in accordance with agency, licensing, and contract requirements.
• Implement safety protocols, including evacuating with children and staff during emergencies.
• Work evenings, weekends, and holidays as needed and requested by the supervisor.
• Maintain a comprehensive documentation system and locate and retrieve training records as needed.
• Develop, prepare, and maintain documentation concerning training processes, tracking systems, and other training protocols.
• Receive, track, and document staff training completion in a timely manner.
• Use internal data systems to identify training non-compliance.
• Use internal software and applications for electronic filing.
• Maintain and file training documentation in employee training binders.
• Assist with internal and external documentation audits.
• Complete accurate and timely training documentation in accordance with agency policies, procedures, contracts, and regulatory requirements.
• Meet deadlines set by the program supervisor and federal partners.
• Support, encourage, and recruit foster parents in foster care programs.
• Perform other duties as assigned.

Benefits

• 100% employer-paid medical insurance, available on the first day of employment.
• 100% employer-paid dental insurance, available on the first day of employment.
• 100% employer-paid vision insurance, available on the first day of employment.
• Retirement plan options.
• Additional employer-sponsored benefits; details available from the recruiter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED