Documentation Specialist

Hackensack Meridian Health • Houston, TX

23h

About The Position

The Documentation Specialist is a key member of HMH's Quality Assurance team, providing quality support to new-build and overhaul products. The role compiles manufacturing record books and ensures traceability and documentation compliance with customer requirements.

The specialist creates databooks in accordance with contracts and quality plans, coordinates databook reviews with customers and auditing agencies, compiles product and component certificates, and maintains electronic quality records. The position also supports regulatory assurance, customer issue resolution, risk mitigation, backlog reduction, and standardization across product offerings.

Requirements

• High school diploma or GED.
• At least 3 years of experience in Oil & Gas manufacturing.
• User knowledge of Microsoft applications.

Nice To Haves

• Strong oral and written communication skills.
• Ability to work across organizational boundaries.
• Knowledge of manufacturing processes and special processes.
• Knowledge of HMH equipment.
• Strong interpersonal and leadership skills.
• Ability to coordinate several projects simultaneously.
• Effective problem identification and solution skills.
• Proven analytical and organizational ability.

Responsibilities

• Create databooks according to contract and quality plan requirements.
• Interface with and schedule auditing agencies, customers, or third parties for databook reviews.
• Provide completion dates, including third-party review dates, to appropriate personnel.
• Use sales order and product trace information from production to compile required component data certificates.
• Review warehouse pick slips, verify requirements, and prepare certificates of conformance for finished products.
• Read and interpret quality plans to determine databook requirements.
• Assist with problem solving to ensure compliance with regulatory requirements.
• Identify risks to on-time delivery and capture defects to support continuous improvement and risk mitigation.
• Share best practices and promote consistency and standardization across product offerings.
• Reduce backlog by working with production and scheduling on upfront activities such as capacity planning and supplier documentation.
• Support customer issue resolution by responding through an online portal.
• Electronically file record documents, including MTRs, work orders, NDE reports, coating records, hardness reports, and weld maps.
• Research quality documentation and product history data to support issue resolution.
• Use the MRP system and trace database to extract documentation.
• Perform other duties as assigned.

Benefits

• Competitive pay and benefits.
• Professional development opportunities.
• Casual and inclusive work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED