Training & Development Specialist - Ops

PPL Corporation • Allentown, PA

2d

About The Position

The Training & Development Specialist – Operations develops and delivers job-specific training for PPL employees in operations. Training covers the theories, work procedures and practices, and tasks associated with specific positions, typically including Transmission System Operators and Distribution System Operators and potentially other support or related roles. The position generally supports multiple disciplines.

As a subject matter expert, the specialist supports emergency response activities such as storm restoration and advises on equipment specifications, procedural development, and investigations. The role may include an Electric Utilities emergency and storm assignment, which can require work after hours and outside the normal schedule. The company may assign the position to work on-site, remotely, or in a combination, and may change the assigned work location. Remote work may still require physical presence in the office or on-site for face-to-face coordination.

Requirements

• Bachelor's degree in Engineering, a technical discipline, or a related discipline plus 7 years of experience, or an equivalent combination of education and experience on a year-for-year basis.
• Excellent presentation and communication skills.
• Proficiency with Microsoft Word, PowerPoint, Outlook, and Excel.
• Technical aptitude with computers, mobile technology, and software.

Nice To Haves

• Experience programming and executing GE/Alstom simulators for Transmission or Distribution training.
• Experience as an instructor and/or instructional systems designer; certification in instruction or instructional systems design is a plus.
• NERC and PJM Transmission Operator Certification.
• Experience preparing written presentations, procedures, and manuals, with very good written communication skills.
• Experience conducting formal presentations and excellent facilitation skills.
• Experience developing training in accordance with ISO-NE, PJM, or NERC standards.
• A.S. or B.A. degree in an electrical discipline.
• Qualification as a Distribution or Transmission System Operator, including appropriate training, certifications, qualifications, or licenses for the state of qualification, plus two years of experience in Electrical Distribution System Operations.

Responsibilities

• Design, develop, and continually update instructor-led training courses using a Systems Approach to Training, including presentations, participant materials, handouts, instructor guides, skills-building exercises, written exams, and performance examinations aligned with NERC, ISO-NE, and PJM standards and operating procedures.
• Conduct or facilitate instructor-led training using adult-learning principles to promote safe, effective job performance, understanding, and long-term retention.
• Research and develop scenarios, and design, program, and execute simulations for classroom or training-lab use to support hands-on training and assessment.
• Evaluate participant performance and training effectiveness using written and skills-based evaluations and observation; provide oral and written feedback to employees and management.
• Consult with internal customers on learning, process, and change management, and collaborate with internal and external stakeholders.
• Prepare and execute annual training schedules, including course and participant schedules, communications, materials and supplies, budget coordination, individual preparation, and supporting logistics.
• Maintain accurate and timely training records in company tracking systems.
• Perform emergency duties, including storm assignments, and advise on equipment specifications, procedural development, and investigations within the relevant technical discipline.
• Perform other duties as assigned and comply with all policies and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior