Training & Development Specialist

RISE Life Services, An Aid to The Developmentally•Riverhead, NY
•$30 - $33•Onsite

About The Position

The Training and Development Specialist reports directly to the Chief Human Resources Officer. The role maintains knowledge of mandatory field-based trainings; assists with analyzing agency training needs, compliance requirements, and workforce development initiatives; follows established training curricula; and maintains training and compliance databases for administrative staff, OPWDD programs, and OMH programs. The specialist also serves as a CPR/First Aid and SCIP Instructor and promotes continuous learning throughout the Agency. The position supports agency-wide training by facilitating live sessions at the Main Office Training Department and on-site in residential and program settings. It assists with New Hire Orientation, training compliance, training needs assessment, program and materials development, training recordkeeping, and regulatory audits and reviews. The specialist also advises employees and management on training requirements, certifications, and development opportunities, and travels to Agency locations as needed. A flexible schedule, including occasional evenings and weekends, is required.

Requirements

  • Seasoned presenter and facilitator in a corporate training, educational, or human services setting.
  • Strong computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and training management systems.
  • Excellent verbal, written, interpersonal, and presentation skills.
  • Highly organized and detail-oriented, with the ability to manage multiple priorities effectively.
  • Strong customer service skills and the ability to build positive relationships with employees at all organizational levels.
  • Ability to engage, motivate, and communicate effectively.
  • Ability to work a flexible schedule, including occasional evenings and weekends.

Nice To Haves

  • Experience in the Human Services field, including developmental disabilities, intellectual disabilities, behavioral health, or mental health services.
  • Knowledge of OPWDD and OMH regulations, compliance requirements, and staff training standards.

Responsibilities

  • Facilitate live employee trainings at the Main Office Training Department and conduct on-site trainings in residential and program settings while supporting Agency policies and procedures.
  • Assist with New Hire Orientation, including scheduling, coordinating, and facilitating management and departmental presentations.
  • Help ensure training compliance and accuracy across Agency programs.
  • Consult with Program Directors, Managers, and supervisors to assess training needs and help develop programs addressing those needs.
  • Maintain training records and databases for accurate documentation and regulatory compliance.
  • Participate in developing, revising, and improving in-service training programs and materials.
  • Monitor employee training completion and assist with regulatory audits, surveys, and compliance reviews.
  • Serve as a resource to employees and management on training requirements, certifications, and professional development opportunities.
  • Deliver CPR/First Aid and SCIP courses and maintain required instructor certifications.
  • Provide professional customer service when interacting with employees, managers, external trainers, and regulatory representatives.
  • Travel to Agency locations as needed to conduct training and support program operations.
  • Perform other duties and special projects as assigned.
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