Training Delivery Specialist II

Sutter Health•Sacramento, CA

11d

About The Position

The Training Delivery Specialist II prepares for and delivers training to end users. The role partners with other training staff to design, develop, validate, modify, and maintain training content, lesson plans, manuals, self-study modules, presentations, and supportive learning tools. It delivers online or classroom presentations, demonstrations, workshops, and training sessions for end users and train-the-trainer participants on a variety of topics and technical application systems, tools, and modules. The specialist prepares learning classrooms and sets up equipment, seating arrangements, curricula, and supplies. The role solicits post-training feedback through evaluations and surveys, participates in post-training debriefs to resolve issues and improve learning, and participates in workflow analysis as it relates to training. Experience with Epic training and the Amplifire platform is highly desired.

Requirements

Bachelor's degree in Computer Science, Learning Design, Education, Healthcare Management, Information Technology, or a related field; equivalent experience is accepted in lieu of the required degree or diploma.
Two years of recent relevant experience.
Demonstrated understanding and solid application of adult learning concepts.
Strong oral presentation and written communication skills, including the ability to explain technical details clearly and concisely to varied audiences.
Effective presentation and training skills, including the ability to persuade, instruct, establish rapport, build trust, and listen perceptively.
Ability to establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health and with external organizations.
Ability to foster an accepting learning environment and guide others in solving complex problems.
Ability to analyze information, problems, situations, practices, or procedures and formulate logical, objective conclusions.
Ability to set priorities and complete assignments in a timely manner.
Customer-service focus.
Interpersonal skills to effectively manage classes and guide end users toward understanding subject matter.
Proficiency in Microsoft Office Suite.

Nice To Haves

Experience with Epic training.
Experience with the Amplifire platform.

Responsibilities

Prepare for and deliver training to end users.
Partner with training staff to design, develop, validate, modify, and maintain training content, lesson plans, manuals, self-study modules, presentations, and supportive learning tools.
Deliver online or classroom presentations, demonstrations, workshops, and training sessions for end users and train-the-trainer participants on technical application systems, tools, modules, and other topics.
Prepare learning classrooms and set up equipment, seating arrangements, curricula, and supplies for training sessions.
Solicit post-training feedback through evaluations and surveys.
Participate in post-training delivery debriefs to resolve issues and improve learning.
Participate in workflow analysis related to training.