Training Coordinator

Encore Electric, Inc.•Lakewood, CO
•$25 - $30

About The Position

The Training Program Coordinator coordinates and administers training and licensing programs that support employee development, compliance, and operational excellence. The role manages training schedules, systems, records, communications, and program logistics while maintaining accuracy, organization, and customer service. The coordinator supports the planning, delivery, tracking, and continuous improvement of training and licensing programs; maintains relationships with employees, leaders, instructors, vendors, and regulatory agencies; and handles employee information and company records with sound judgment and discretion. The position works independently across multiple priorities and deadlines, identifies opportunities to improve systems and processes, and ensures work aligns with company values and expectations. Responsibilities include coordinating training calendars, registrations, classroom logistics, onboarding activities, materials, and events; administering training systems and maintaining accurate training, certification, licensing, and compliance records; generating reports and resolving record discrepancies; communicating training and licensing requirements and updates; supporting training technology and participant needs; and coordinating employee license, certification, registration, continuing education, renewal, documentation, reimbursement, and regulatory approval requirements. The coordinator also partners with Human Resources, Safety, Operations, external agencies, and other stakeholders to support workforce development and resolve issues.

Requirements

  • High school diploma or equivalent required.
  • Strong organization and attention to detail.
  • Ability to manage multiple priorities and deadlines.
  • Critical thinking, sound decision-making, problem-solving, and issue-resolution skills.
  • Ability to work independently with minimal supervision.
  • Ability to manage systems, processes, and administrative workflows.
  • Data management, reporting, and record-accuracy skills.
  • Professional written and verbal communication skills.
  • Ability to build productive relationships with employees, leaders, and external partners.
  • Process-improvement and continuous-improvement skills.
  • Customer-service and stakeholder-support skills.
  • Ability to maintain accuracy while managing multiple responsibilities.
  • Ability to analyze information, identify concerns, and recommend solutions.
  • Ability to anticipate issues and take proactive action.
  • Ability to learn and adapt to new technologies, systems, and priorities.
  • Ability to communicate effectively with employees at all organizational levels.
  • Ability to manage programs, processes, and records with minimal oversight.
  • Knowledge of training administration and program coordination.
  • Knowledge of learning technologies and business systems.
  • Knowledge of record-management practices.
  • Knowledge of the construction industry and workforce development principles.

Nice To Haves

  • Associate's or bachelor's degree in Human Resources, Business Administration, Education, Training and Development, Organizational Development, or a related field.

Responsibilities

  • Coordinate training schedules, calendars, registrations, classroom logistics, and related communications.
  • Support new-hire orientation and onboarding activities.
  • Prepare training materials and learning resources, and prepare classroom environments.
  • Coordinate training events and ensure instructors and participants have the resources needed.
  • Anticipate and resolve scheduling, resource, and logistical challenges.
  • Maintain accurate training, certification, and licensing records in company systems.
  • Administer training-related systems, databases, and reporting tools.
  • Generate training reports and monitor completion, attendance, certification, and compliance data.
  • Audit records for accuracy and resolve discrepancies proactively.
  • Maintain documentation, procedures, and program records.
  • Recommend and implement improvements to training administration processes.
  • Serve as a primary point of contact for training and licensing questions.
  • Communicate training opportunities, requirements, deadlines, and program updates to employees and leaders.
  • Partner with Human Resources, Safety, Operations, and other departments on workforce development initiatives.
  • Support training technology, classroom equipment, and participant needs.
  • Provide responsive, professional customer service and follow-through.
  • Coordinate tracking and maintenance of required employee licenses, certifications, registrations, and continuing education requirements.
  • Work with state and local agencies to maintain licensing and program approvals.
  • Monitor renewal timelines and communicate requirements to employees and leaders.
  • Prepare and process licensing documentation and reimbursement requests.
  • Research and resolve licensing issues and compliance concerns.
  • Maintain positive working relationships with employees, leaders, instructors, vendors, and regulatory agencies.
  • Handle employee information and company records with sound judgment, professionalism, and discretion.
  • Work independently while managing multiple priorities and deadlines.
  • Identify opportunities to improve processes, systems, and program effectiveness.
  • Complete work accurately and efficiently in alignment with company values and expectations.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision plans
  • Disability insurance
  • Life insurance
  • Employee-matched 401(k)
  • Paid time off (PTO)
  • Employee assistance program with counseling, legal, and financial advice
  • Employee referral program
  • Access to technical, safety, personal finance, and leadership training through Encore University
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