Training Coordinator

Servpro•Midlothian, VA

18d•Onsite

About The Position

SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities is seeking an experienced, motivated, reliable, and personable Training Coordinator to join its team in Midlothian, Virginia. The coordinator supports the growth and development of the franchise team and helps ensure employees are properly trained to complete jobs according to SERVPRO franchise procedures and processes. The role includes onboarding and training new hires, coordinating ongoing employee training, and managing employee assets and technology. The company describes a close-knit, family-oriented, team-focused environment and offers competitive pay and benefits. Compensation is $21.00–$23.00 per hour. A background check will be conducted before the hire date.

Requirements

At least one year of business experience; training or onboarding experience is preferred.
Knowledge of current business software technologies.
Excellent customer service, administrative, verbal communication, and written communication skills.
Excellent organizational skills and strong attention to detail.
Ability to work independently and self-motivation.
Valid driver’s license and clean driving record.

Responsibilities

Administer new-hire paperwork and communicate with new hires throughout the process to ensure quality onboarding.
Onboard and train new hires using SERVPRO standard processes.
Assign assets to new hires and track them in the HRIS system.
Conduct training in accordance with SERVPRO standard processes.
Support coordination of on-site employee training.
Renew employee training on a consistent basis.
Set up, protect, and track technology.
Facilitate continuing education training and classes.