Training Coordinator

ANIMAL CARE & CONTROL OF NYC • New York, NY

5d • Hybrid

About The Position

The Training Coordinator is responsible for learning and development for Animal Care Centers of NYC staff. The role creates and administers a comprehensive organizational training program and helps ensure compliance with local and state laws. This hybrid position is normally based at the downtown Manhattan headquarters, with onsite work two days per week and occasional visits to other shelter and offsite locations. The schedule is Monday through Friday, 9:00 AM–5:30 PM, with Saturday and Sunday off, though the schedule may change based on operational needs.

ACC is an open-admission animal shelter whose mission is to end animal homelessness in New York City. It serves nearly 20,000 animals each year, supports the community in preserving the human-animal bond, and works to place animals through direct adoptions and partnerships with more than 200 animal placement organizations. ACC also responds to animal-related emergencies and keeps its doors open 24/7.

The position reports to the Recruitment and Training Manager. It is a non-union position eligible for overtime. When visiting shelter locations, the employee may encounter odors, airborne particles such as animal fur and toxic chemicals, and high noise levels.

Requirements

• A bachelor’s degree in human resources or a related field, or equivalent applied experience with a high school diploma.
• At least one year of previous HR experience.
• Ability to work independently with a high level of personal accountability and to function effectively as part of a team.
• Strong time-management skills and attention to detail.
• Microsoft Office experience.

Nice To Haves

• Experience with ADP Workforce Now.

Responsibilities

• Schedule, advertise, host, and record attendance for internal staff development opportunities.
• Manage required monthly trainings, including annual harassment training and NY Standards of Care Act training; maintain records of who is due, distribute materials, send reminders, and follow up with overdue learners.
• Maintain accurate training records, certificates, and attendance information.
• Help develop and maintain an annual training calendar based on organizational needs, required trainings, employee development opportunities, and management feedback.
• Coordinate with external training providers to schedule and deliver staff training programs.
• Maintain and oversee the organization’s e-learning portal and keep training content current.
• Schedule, advertise, and host staff events, including compassion fatigue group sessions, DEI events, meetings, and other offerings.
• Record trainings, edit the recordings, and share them with staff in a monthly newsletter.
• Collect information and create and distribute a monthly all-staff newsletter covering past and upcoming development opportunities.
• Solicit feedback from participants and management on training activities, methods, and topics.
• Monitor and respond to shared HR email boxes.
• Provide additional support to the onboarding coordinator.
• Assist with onboarding paperwork as needed.
• Conduct new-hire onboarding and training as needed.
• Assist with administrative HR projects as needed.
• Perform other duties as assigned.

Benefits

• Generous paid time off, including vacation time, birthdays off, personal days, and sick pay.
• Cigna medical, dental, and vision insurance with open access and a low employee premium.
• 401(k) and pension.
• Life insurance.
• On-the-job training for 2–4 weeks.
• Periodic all-staff training, including safety, DEI, and cross-training, as well as other growth opportunities.
• Employees may be eligible for Public Service Loan Forgiveness, cancellation, and/or consolidation under the PSLF program.

What This Job Offers

• Job Type: Full-time