Training Coordinator

arc After School and Experiential Education•Torrance, CA

5d•$28 - $34•Onsite

About The Position

The Training Coordinator oversees training and program quality efforts within an assigned region. The role directly supervises Program Quality Monitors (PQMs) and ensures regional systems, processes, and schedules are implemented consistently and with fidelity. The coordinator supports staff development through training delivery, coaching, and content creation, while maintaining alignment with organizational standards, compliance requirements, and quality measures. Working closely with the Manager of Professional Development and regional leadership, the Training Coordinator supports afterschool and out-of-school time staff through training, coaching, and quality monitoring. The position coordinates training logistics and regional PQM assignments, supports onboarding and development, conducts and reviews site assessments, and maintains training and quality documentation. Work takes place in offices, training settings, and school-based programs in both in-person and virtual environments, with travel to Arc sites and district locations throughout Southern California. Hours and site visits may vary according to program needs and scheduled events.

Requirements

Experience in afterschool or out-of-school time program operations.
Supervisory or lead experience, including coaching or mentoring staff.
Strong facilitation and training delivery skills, both in person and virtually.
Excellent organizational, communication, and time management skills.
Ability to manage multiple priorities and schedules.
Proficiency with Microsoft Office, LMS platforms, and virtual meeting tools.
Experience working with diverse communities.
Reliable transportation for frequent site visits.
Ability to occasionally lift or move up to 25 pounds.
Ability to meet the physical demands of prolonged sitting and computer use, as well as periods of standing, walking, and leading activities or training on school campuses.

Responsibilities

Supervise Program Quality Monitors (PQMs), including scheduling, coaching, performance feedback, and day-to-day oversight.
Manage PQM scheduling and regional assignments in alignment with organizational priorities and timelines.
Ensure regional training, program quality, and compliance systems and processes are followed consistently.
Create training content and resources, and review content developed by PQMs for quality and alignment.
Deliver in-person and virtual training for frontline staff and site coordinators.
Provide on-site coaching and support to site coordinators and new or developing program sites.
Collaborate with the Manager of Professional Development to assess regional training needs and support workforce development initiatives.
Coordinate training logistics, including scheduling, materials, and communication.
Maintain professional communication with PQMs, site staff, regional leadership, and supervisors.
Support the use and maintenance of training systems, including the Learning Management System (LMS), arcU, and virtual training platforms.
Conduct regular site visits to assess program quality and identify training and coaching needs.
Ensure training and coaching practices align with client, district, and CDE requirements.
Coordinate and facilitate site follow-up training, certification renewals, external training sessions, and professional development opportunities, including registration, scheduling, logistics, and communications.
Collaborate with PQMs to assign and coordinate training-related tasks.
Provide technical assistance, operational guidance, and regular check-ins with PQMs.
Assist the Manager of Professional Development with onboarding newly hired PQMs by coordinating activities, facilitating operational training, providing resources, and tracking progress.
Conduct and document site visits, complete program quality assessments, and review PQM-submitted assessments for accuracy, completeness, consistency, and alignment with program standards.
Update and maintain training materials and documentation as directed by the Manager of Professional Development.
Maintain accurate and organized compliance trackers, program quality records, and reporting systems.
Participate in team meetings, conduct daily PQM check-ins and weekly RM check-ins, and take part in cross-functional planning.
Support administrative processes related to PQM payroll, timekeeping, and credit card reporting.
Perform related duties as assigned.