Training Coordinator

HomeFirst•Santa Clara, CA

80d•$28 - $33•Hybrid

About The Position

HomeFirst’s Training Coordinator will further the agency’s mission of ending homelessness by supporting our training department. Under the direction and guidance of the Talent Development Director, the Training Coordinator facilitates a series of detailed, engaging, and effective trainings for staff, with the intention of equipping them with the knowledge and tools needed to best serve our county’s homeless residents and those at risk of homelessness. The training coordinator is eligible to complete some work remotely. Schedule details, including remote hours, are determined by the Talent Development Director.

Requirements

One (1) year employment experience in a social services, training, or teaching field
Familiarity with homelessness, evident through volunteerism or past employment
Strong knowledge in Microsoft Office suite, particularly PowerPoint and Excel, evident by the quality of presentations and tracking files you will develop and maintain once employed
Goal oriented
Attention to detail
Time management and organization
Excellent communication and collaboration
Good critical thinking and problem-solving skills
Ability to thrive in challenging and fast-paced environments
Ability to adjust work schedule to meet organization training needs
Ability to lift, move, and transport up to 50 lbs. regularly
Ability to use keyboard and read computer screens for extended periods in various settings
Able to stand/sit for extended periods, kneel, reach and bend related to the completion of duties
Ability to drive to various sites for training

Nice To Haves

Experience serving people at-risk of losing their housing or who are currently homeless
Personal experience with homelessness
Bachelor’s degree in social services or teaching field
Experience speaking publicly or presenting in past employment, education, or volunteerism
Experience collaborating with team members, community partners, or agencies
Utilization of Zoom or other virtual presentation platforms
Bilingual

Responsibilities

Facilitate trainings with superior communication skills, adapting content to staff in attendance
Assist team with training implementation. Tasks include preparation, transportation, set-up, various tasks during training, and clean-up.
Assist with the development and maintenance of training modules, ensuring they stay relevant to staff needs and compliant with company policies and contract requirements
Commitment to continued professional and content development through research; giving and receiving feedback; and attending self-development training and train-the-trainers
Utilize the digital Learning Management Systems and internal digital portal to track training certifications and completions, assign training, and run reports.
Be a subject-matter expert in training topics, ready to support staff questions
HomeFirst is a diverse company that serves and supports a diverse community. The Training Coordinator desires to work with people from a variety of social and economic backgrounds and build trust and rapport with others. They are further responsible for modeling the values and principles of HomeFirst within the agency and broader community.
Training is facilitated virtually and in-person and covers various topics including but not limited to: Harm Reduction, Housing First, Trauma Informed Care, CPR/First Aid/AED, De-Escalation and Conflict Resolution, Mental Health First Aid, Cultural Humility

Benefits

100% employer-paid medical, dental, and vision coverage
Additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program.
401(k)-retirement plan with generous matching
Life and disability insurance
Flexible spending accounts
Commuter benefits
Workers’ compensation
12 holidays
Sick leave
PTO starting at 15 days annually, increasing with tenure
8 hours of civic engagement leave annually to volunteer