Training Coordinator

Every Child's Hope•Overland, MO

7d•Hybrid

About The Position

The Training Coordinator is responsible for planning, coordinating, developing, delivering, and evaluating training programs that support ECH staff across all departments. This position conducts new employee onboarding and facilitates live, organization-wide training for staff at all levels. The Training Coordinator also maintains ECH’s Learning Management System (LMS), ensuring classes are entered and available for registration, training content and records are current, and required staff training is accurately tracked and documented.

Requirements

Bachelor’s degree is preferred; relevant training, facilitation, staff development, or child welfare experience will also be considered.
Three years of experience providing training, teaching, or group facilitation preferred; child welfare experience preferred.
Experience with learning management systems, staff development, or accreditation compliance is highly valued.
Proficiency in MS Office Suite, Canva, LMS platforms, screen recording software, video conferencing tools, and database systems.
Ability to create digital training content (presentations, e-learning modules, handouts, videos, etc.).
Obtain and maintain required instructor certifications in Ukeru, SCM, and CPR.

Nice To Haves

Child welfare experience preferred.

Responsibilities

Conduct new employee onboarding training and other required orientation training.
Facilitate live, organization-wide training for employees at all levels through in-person and virtual platforms (Zoom, Teams, etc.).
Design, develop, and update training programs and materials using current best practices in adult learning.
Maintain up-to-date knowledge of licensure and accreditation requirements, including: Missouri Department of Social Services / Children’s Division, Council on Accreditation (COA) / Social Current, Missouri Coalition for Children, and Other relevant external bodies.
Ensure all required staff training is current, compliant, and properly documented.
Maintain and update ECH’s Learning Management System (LMS), including creating and entering classes, establishing course dates and registration opportunities, uploading and updating course content, managing enrollment and registration, sending reminders, tracking completion, and generating reports.
Maintain Instructor Certification in CPR, Ukeru, and SCM.
Ensure training is delivered with fidelity to the corresponding train-the-trainer model.
Maintain accurate training records and documentation in accordance with state, federal, and accreditation standards.
Coordinate training logistics, including scheduling, room reservations, equipment setup, and communication with attendees.
Distribute training calendars across organizational communication channels.
Track staff completion of mandatory trainings, follow up on gaps, and report non-compliance to supervisors and leadership.
Evaluate training effectiveness using assessments, surveys, performance data, etc.
Identify training needs by collaborating with QA staff to review data, audits, performance evaluations, incident reports, and program feedback.
Recommend and implement improvements to strengthen training quality and impact.
Collaborate with supervisors and program leadership to tailor training to program-specific needs.
Prepare reports and training summaries for leadership, audits, and accreditation reviews.
Ensure training materials reflect updated policies, procedures, and trauma-informed practices.
Model and promote trauma-informed, culturally responsive, and ethical practice.
Build and maintain professional working relationships with staff at all levels.
Provide coaching, clarification, and support to staff navigating training expectations.