Training Coordinator

The John H. Boner Community Center•Indianapolis, IN

About The Position

The Training Coordinator connects neighbors with workforce training and career advancement opportunities. The role builds relationships with training providers, educational institutions, employers, and credentialing organizations; evaluates programs; coordinates training and credentialing logistics; and leads career readiness workshops. The coordinator supports participants from enrollment through completion, monitors progress, helps address barriers, maintains accurate records, and uses feedback and program data to improve outcomes. The position also develops an annual training calendar and supports occasional evening and weekend sessions.

Requirements

Associate or bachelor’s degree in workforce development, education, human services, business administration, or a related field; equivalent relevant experience may be considered.
Experience coordinating training programs, facilitating workshops, managing community partnerships, or supporting workforce development initiatives.
Experience working with individuals facing employment, financial, educational, or other socioeconomic barriers.
Familiarity with career readiness programs, industry-recognized credentials, and employer workforce needs.
Experience with data entry, participant tracking, reporting, and program documentation.
Proficiency in Microsoft Office or Google Workspace and ability to learn new databases.
Strong organization, communication, relationship-building, problem-solving, and time-management skills.
Commitment to neighbor-centered, strengths-based engagement and equitable access to career advancement.
Ability to support occasional evening and weekend training activities.

Nice To Haves

Experience facilitating or co-facilitating group-based financial empowerment, economic mobility, or personal development curricula.

Responsibilities

Build and maintain relationships with training providers, educational institutions, employers, and credentialing organizations to expand workforce training opportunities.
Research and evaluate training programs for quality, cost, accessibility, employer demand, and relevance to neighbors’ career goals.
Coordinate registration, schedules, facilities, materials, technology, and other logistics for partner-led training and credentialing programs.
Develop and facilitate career readiness workshops on topics including resumes, interviewing, workplace communication, teamwork, customer service, and career planning.
Facilitate customer service training and help identify appropriate industry-recognized credential options.
Co-facilitate the Just Getting Ahead in a Just Getting By World curriculum and support participant engagement and action planning.
Monitor attendance and progress, follow up with participants, and work with coaches and program staff to address barriers to training completion.
Maintain accurate participant, partner, enrollment, credential, and outcome records in organizational systems.
Prepare reports and use participant feedback and program data to improve training effectiveness and outcomes.
Develop and maintain an annual training calendar, coordinating workshops, examinations, partner commitments, and occasional evening or weekend sessions.