Training Coordinator

b1BANK

About The Position

The Training Coordinator supports the learning and professional development of the bank's workforce by coordinating the day-to-day administration and logistics of the Bank's Training Program. Working in coordination with corporate and production, the role schedules and helps facilitate training sessions, maintains training materials and records, and supports third-party vendors and internal subject matter experts in delivering training. The Training Coordinator helps ensure that training programs are properly scheduled, documented, and maintained, and assists with tracking training-related expenses within established budgets.

Requirements

Associate degree in Human Resources, Business Administration, Organizational Development, Communications, or a related field required.
0–3 years of experience in training administration, learning and development, or human resources required.
Experience coordinating training programs and events, maintaining records, and supporting learning and development initiatives.
Demonstrated attention to detail and accuracy in maintaining records, reports, schedules, and training documentation.
Excellent written, verbal, and interpersonal communication skills, with the ability to interact effectively with employees and leaders at all organizational levels.
Strong customer service orientation and ability to build positive working relationships and support internal stakeholders.
Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.

Nice To Haves

Experience working with learning management systems (LMS), e-learning platforms, or training databases.

Responsibilities

Maintain and administer the bank's training calendar and communicate learning and development opportunities across the organization.
Schedule and coordinate logistics for instructor-led, virtual, and blended learning programs, including classroom setup, technology, training materials, facilities, and participant communications.
Prepare, organize, and distribute training materials, participant guides, job aids, presentations, and other learning resources.
Perform administrative duties supporting training and development initiatives, including report preparation, correspondence, record maintenance, data entry, and special project support.
Track, monitor, and document employee training completion and certifications for regulatory, operational, and organizational requirements.
Maintain the bank's training resource library, including online learning content, videos, and reference materials, and coordinate employee access.
Support delivery and facilitation of training programs, workshops, seminars, and employee development activities as needed.
Assist in identifying training and development needs using input from performance evaluations, job analyses, regulatory requirements, business leaders, and department managers.
Monitor training-related expenses, process invoices, maintain budget records, and assist with tracking departmental expenditures.
Coordinate onboarding and orientation activities for new employees.
Compile training participation, completion, assessment, and feedback data to support program evaluation and continuous improvement.
Administer evaluations, collect participant feedback, analyze results, and communicate findings to management and training staff to help monitor trainee progress.
Support development, maintenance, and revision of training materials and learning content for accuracy, relevance, and alignment with business and regulatory requirements.
Coordinate registration, scheduling, and logistics for external training programs, conferences, professional development opportunities, and vendor-sponsored learning events.
Maintain current knowledge of training administration practices, learning technologies, and industry trends through professional development and continuing education.
Provide administrative support for the bank's learning management system (LMS) and e-learning platforms, including user access management, course assignments, reporting, and troubleshooting assistance.