Training Coordinator

KENCCID•Philadelphia, PA
•$42,000 - $46,000•Onsite

About The Position

The Training Coordinator provides job-specific training to Community House Managers (CHMs) and Direct Support Professionals (DSPs), under the direction of the Training Manager. The role focuses on developing the knowledge and on-the-job capabilities staff need to perform their day-to-day duties. The coordinator receives regulatory updates and bulletins and implements applicable training for staff. The position reports to the Training Manager and is based at the administrative office in Philadelphia, Pennsylvania, with travel to local community homes as required. The coordinator identifies staff training needs, conducts new-hire orientation, delivers and facilitates required training, and uses KenCCID’s Learning Management System (LMS) to assign, track, and deliver training content. The role supports compliance with Pennsylvania regulations and ODP continuing education requirements, including medication administration, CPR, fire safety, and insulin management. It also involves coordinating trainers and facilities, conducting in-person medication administration testing, monitoring training expirations, and providing outreach and refresher training to maintain employee compliance.

Requirements

  • Experience training adults, particularly in health care and/or developmental disabilities, to facilitate retention and application of training content.
  • Bachelor’s degree in a related field, such as human resources, organizational development, or adult education, with three years of experience; or an associate degree or equivalent with five years of experience.
  • Maintain a valid driver’s license.
  • ODP certification as a medication administration trainer, or ability to obtain certification within 90 days of hire.
  • CPR trainer certification, or ability to obtain certification within one month of hire.
  • Experience using learning management systems to create, track, and deliver training content.
  • Ability to read, write, speak, and understand English fluently in a business setting.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite and ability to rapidly learn new business software applications.

Nice To Haves

  • Certifications in other training areas.
  • SHRM-CP or PHR certification.
  • Proficiency in Adobe Captivate and Adobe Audition.

Responsibilities

  • Protect individuals’ safety and well-being and observe their rights at all times.
  • Conduct New Hire Orientation for all new KenCCID staff.
  • Ensure staff complete training requirements, including medication administration, CPR, and continuing education, as required by Pennsylvania law and KenCCID policies.
  • Identify training needs for KenCCID staff, including CHMs, DSPs, Residential Directors, Program Specialists, and professional staff.
  • Deliver or facilitate follow-up training in conjunction with the Residential, Compliance, and HR teams.
  • Use KenCCID’s LMS to track and deliver training content.
  • Deliver or facilitate New Hire Orientation training, including scheduling and overseeing internal trainers, reserving training facilities, and ensuring training materials are available.
  • Disseminate the New Hire Orientation schedule and ensure internal and external trainers are available and on time.
  • Cross-train staff so training sessions can continue when instructors are absent.
  • Develop familiarity with how KenCCID supports individuals to understand policies and procedures and identify training gaps.
  • Conduct regular training required by 6100 and 6400 regulations, including CPR, fire safety, medication administration, and insulin management.
  • Ensure employees meet ODP continuing education standards by assigning LMS training and providing in-person refresher training.
  • Conduct in-person medication administration testing in compliance with ODP guidelines and ensure testing is secure and ethical.
  • Track employees’ impending ODP-required training expiration dates and provide outreach and training to maintain compliance.
  • Perform other training duties as assigned.
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