Training Coordinator

MetalCraft of Mayville•Mayville, WI
•Onsite

About The Position

The Training Coordinator supports new employees through initial onboarding, hands-on training, and transition into assigned production roles. The role develops a working knowledge of manufacturing operations, equipment, and job responsibilities to understand training needs and challenges, and provides instruction, coaching, encouragement, and ongoing support to help employees build the skills, confidence, and efficiency needed to meet production expectations. Working with production supervisors, team leads, experienced employees, Human Resources, and Operations, the coordinator helps establish consistent training methods and expectations; improves training processes; and assists with structured programs, schedules, job-specific learning plans, work instructions, and competency assessments. The role monitors employee progress, coordinates additional support, follows up on training effectiveness, and maintains accurate records of completed training, skills assessments, and progress toward proficiency. The coordinator also helps develop employee trainers and mentors and promotes a learning environment focused on safety, quality, teamwork, and continuous improvement. Significant time is spent on the production floor providing hands-on training and employee support. The position ensures compliance with company and plant safety standards and performs other duties as assigned.

Requirements

  • High school diploma or equivalent required.
  • Previous manufacturing experience required.
  • Willingness and ability to learn various production processes and job functions.
  • Strong interpersonal and communication skills, including the ability to explain processes clearly to employees with varying levels of experience.
  • Adaptable, approachable, results-oriented, and supportive approach, with an interest in helping others learn while balancing production demands and individual learning needs.
  • Ability to recognize when employees need additional guidance and adapt training methods to individual learning needs.
  • Strong organizational skills and ability to coordinate multiple training activities and maintain accurate documentation.
  • Ability to build positive working relationships with employees, supervisors, and management.
  • Proactive problem-solving skills and a continuous improvement mindset.
  • Ability to work independently while collaborating effectively across departments.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Must expect to spend significant time on the production floor providing hands-on training and employee support.

Nice To Haves

  • Additional education or training in manufacturing, education, human resources, or a related field.
  • Experience in employee training, coaching, mentoring, or leadership.

Responsibilities

  • Support new employees through onboarding, hands-on training, and transition into assigned production roles.
  • Develop working knowledge of manufacturing operations, equipment, and job responsibilities to understand training needs and challenges.
  • Provide instruction, coaching, encouragement, and ongoing support to new employees as they build skills and work toward production expectations.
  • Partner with production supervisors, team leads, and experienced employees to establish consistent training methods and expectations.
  • Identify gaps in training processes and recommend improvements.
  • Assist in developing and implementing structured training programs, schedules, job-specific learning plans, work instructions, and competency assessments.
  • Monitor new employee progress, provide constructive feedback, and coordinate additional training or support as needed.
  • Conduct regular follow-ups with new employees and supervisors to evaluate training effectiveness, address concerns, and identify improvement opportunities.
  • Assist in identifying and developing experienced employees who can serve as trainers and mentors.
  • Maintain accurate training records and documentation, including completed training, skills assessments, and progress toward job proficiency.
  • Collaborate with Human Resources and Operations to evaluate training effectiveness and support employee engagement, development, and retention initiatives.
  • Promote a positive learning environment emphasizing safety, quality, teamwork, and continuous improvement.
  • Ensure compliance with company and plant safety standards.
  • Perform other duties as assigned.
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